Customer Service Jobs in West Mifflin, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
ULINE- Customer Service Representative
- United, PA (23 miles from West Mifflin, PA)
- 7 hours ago
- United, PA (23 miles from West Mifflin, PA)
- 7 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkSenior Customer Experience Associate
- United, PA (23 miles from West Mifflin, PA)
- 15 hours ago
- United, PA (23 miles from West Mifflin, PA)
- 15 hours ago
Remote Senior Customer Experience Associate Tobii Dynavox United States, Pennsylvania Jun 07, 2025 Why join us? We're on a mission to empower people with disabilities to do what they once did or...
Retail Customer Service Supervisor
- Greensburg, PA (19 miles from West Mifflin, PA)
- 19 hours ago
- Greensburg, PA (19 miles from West Mifflin, PA)
- 19 hours ago
Role models outstanding customer service....
Customer Service Representative
- Aspinwall, PA (9 miles from West Mifflin, PA)
- 22 hours ago
- Aspinwall, PA (9 miles from West Mifflin, PA)
- 22 hours ago
Well-established manufacturing company in search of a Customer Service Representative to join their growing team!...
Customer Service Associate - Temporary
- Moon Township, PA (18 miles from West Mifflin, PA)
- 1 day ago
- Moon Township, PA (18 miles from West Mifflin, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Serve as primary customer service provider at the front end and liaison between customers and management....
- Warrendale, PA (23 miles from West Mifflin, PA)
- 1 day ago
- Warrendale, PA (23 miles from West Mifflin, PA)
- 1 day ago
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
Customer Service Representative
- Pleasant Hills, PA (4 miles from West Mifflin, PA)
- 1 day ago
- Pleasant Hills, PA (4 miles from West Mifflin, PA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor
- Washington, PA (23 miles from West Mifflin, PA)
- 2 days ago
- Washington, PA (23 miles from West Mifflin, PA)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
POSITION SPECIFICATIONS: High School diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of comparable customer service experience in lieu of degree, or 1 year of...
Admin. Assistant / Customer Relations Specialist
- Canonsburg, PA (15 miles from West Mifflin, PA)
- 5 days ago
- Canonsburg, PA (15 miles from West Mifflin, PA)
- 5 days ago
Essential Skills 0-2 years of Administrative or customer service experience. High school diploma or GED. Ability to build strong relationships....
- Canonsburg, PA (15 miles from West Mifflin, PA)
- 5 days ago
- Canonsburg, PA (15 miles from West Mifflin, PA)
- 5 days ago
Essential Skills 0-2 years of Administrative or customer service experience. High school diploma or GED. Ability to build strong relationships....
Customer Service Representative - Contracts
- United, PA (23 miles from West Mifflin, PA)
- 6 days ago
- United, PA (23 miles from West Mifflin, PA)
- 6 days ago
Customer Service Representative - Contracts Veolia Water Technologies & Solutions Pennsylvania, United States 1 3 + Years Experience Posted: Jun 01, 2025 Company: Veolia Water Technologies & Solutions...
- United, PA (23 miles from West Mifflin, PA)
- 7 days ago
- United, PA (23 miles from West Mifflin, PA)
- 7 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Demographic Data for West Mifflin, PA
Moving to West Mifflin, PA? Find some basic demographic data about West Mifflin, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Mifflin, PA
Highest Education Level
Customer Services in West Mifflin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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