Customer Service Jobs in West Grove, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chester, PA (24 miles from West Grove, PA)
- 4 hours ago
- Chester, PA (24 miles from West Grove, PA)
- 4 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Malvern, PA (21 miles from West Grove, PA)
- 6 hours ago
- Malvern, PA (21 miles from West Grove, PA)
- 6 hours ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
- Paoli, PA (23 miles from West Grove, PA)
- 17 hours ago
- Paoli, PA (23 miles from West Grove, PA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, DE (17 miles from West Grove, PA)
- 1 day ago
- Newark, DE (17 miles from West Grove, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative $17 hourly
- Newark, DE (17 miles from West Grove, PA)
- 2 days ago
- Newark, DE (17 miles from West Grove, PA)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative I
- Paradise, PA (16 miles from West Grove, PA)
- 2 days ago
- Paradise, PA (16 miles from West Grove, PA)
- 2 days ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative
- Wilmington, DE (19 miles from West Grove, PA)
- 2 days ago
- Wilmington, DE (19 miles from West Grove, PA)
- 2 days ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Customer Service Associate - Temporary
- Greenville, DE (12 miles from West Grove, PA)
- 2 days ago
- Greenville, DE (12 miles from West Grove, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (16 miles from West Grove, PA)
- 5 days ago
- Talleyville, DE (16 miles from West Grove, PA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Wilmington, DE (19 miles from West Grove, PA)
- 5 days ago
- Wilmington, DE (19 miles from West Grove, PA)
- 5 days ago
The Customer Service Representative II reports to the Customer Service Manager....
Sales and Customer Service Representative
- New Castle, DE (19 miles from West Grove, PA)
- 6 days ago
- New Castle, DE (19 miles from West Grove, PA)
- 6 days ago
Excellent customer service skills (friendly, courteous, and helpful). Effective listening and communication skills. Motivated by exceeding goals....
- Wilmington, DE (19 miles from West Grove, PA)
- 6 days ago
- Wilmington, DE (19 miles from West Grove, PA)
- 6 days ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Pharmacy Customer Service Associate
- West Chester, PA (15 miles from West Grove, PA)
- 7 days ago
- West Chester, PA (15 miles from West Grove, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Import-Export
- Pennsville, NJ (23 miles from West Grove, PA)
- 7 days ago
- Pennsville, NJ (23 miles from West Grove, PA)
- 7 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
Customer Service Representative
- Chadds Ford, PA (13 miles from West Grove, PA)
- 7 days ago
- Chadds Ford, PA (13 miles from West Grove, PA)
- 7 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Demographic Data for West Grove, PA
Moving to West Grove, PA? Find some basic demographic data about West Grove, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Grove, PA
Highest Education Level
Customer Services in West Grove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »