Customer Service Jobs in Waynesboro, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Waynesboro, PA)
- 14 hours ago
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Waynesboro, PA)
- 14 hours ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Representative
- Biglerville, PA (17 miles from Waynesboro, PA)
- 5 hours ago
- Biglerville, PA (17 miles from Waynesboro, PA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Gettysburg, PA (19 miles from Waynesboro, PA)
- 9 days ago
- Gettysburg, PA (19 miles from Waynesboro, PA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 12 days ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 12 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Transportation Customer Service Representative
- Williamsport, MD (19 miles from Waynesboro, PA)
- 13 days ago
- Williamsport, MD (19 miles from Waynesboro, PA)
- 13 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team out of Williamsport, Maryland. Quality Carriers, Inc....
Customer Service Representative
- Fayetteville, PA (8 miles from Waynesboro, PA)
- 13 days ago
- Fayetteville, PA (8 miles from Waynesboro, PA)
- 13 days ago
One or more years of customer service experience. Excellent computer and phone skills....
Customer Service Representative (Call Center)
- Thurmont, MD (16 miles from Waynesboro, PA)
- 14 days ago
- Thurmont, MD (16 miles from Waynesboro, PA)
- 14 days ago
This involves intake, processing, timely responses, and tracking of requests, while providing a high level of customer service....
Retail Customer Service Cashier
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 19 days ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 19 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Technical Customer Service Associate
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 25 days ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 25 days ago
Experience using an order fulfillment system....
Customer Service Representative
- Boonsboro, MD (20 miles from Waynesboro, PA)
- 30+ days ago
- Boonsboro, MD (20 miles from Waynesboro, PA)
- 30+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (19 miles from Waynesboro, PA)
- 30+ days ago
- Williamsport, MD (19 miles from Waynesboro, PA)
- 30+ days ago
Intermediate knowledge and experience with order fulfillment systems. Intermediate experience with MS Office applications (Word, Excel)....
Retail Customer Service Cashier
- Hagerstown, MD (10 miles from Waynesboro, PA)
- 60+ days ago
- Hagerstown, MD (10 miles from Waynesboro, PA)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Specialist
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 90+ days ago
- Hagerstown, MD (13 miles from Waynesboro, PA)
- 90+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative/Lot Attendant
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 90+ days ago
- Chambersburg, PA (9 miles from Waynesboro, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Waynesboro, PA
Moving to Waynesboro, PA? Find some basic demographic data about Waynesboro, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Waynesboro, PA
Highest Education Level
Customer Services in Waynesboro, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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