Customer Service Jobs in Washington, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Accounts Advisor Plus

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 27 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 27 days ago

secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Agent

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 1 day ago

Back to results Customer Service Agent Branches & Operations Full-time Pittsburgh, PA, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative - Elm Grove

  • Wheeling, WV (21 miles from Washington, PA)
  • 2 days ago
  • Wheeling, WV (21 miles from Washington, PA)
  • 2 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Veterinary Client Service Representative, Full Time- Late Evenings

  • McMurray, PA (8 miles from Washington, PA)
  • 4 days ago
  • McMurray, PA (8 miles from Washington, PA)
  • 4 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Lead Customer Service Representative

  • Washington, PA
  • 4 days ago
  • Washington, PA
  • 4 days ago

Customer Service Representative....

Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 4 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 4 days ago

> Employees Apply Here" onclick="window.location.href = ' ';"/> Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA Date: Jun 10, 2025 Location: Pittsburgh, PA,...

Customer Service Representative

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 5 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 5 days ago

Work-from-Home Customer Service Representative (Outbound Calling WV, OH, PA Only) Were hiring Temporary Work-from-Home Customer Service Representatives for an outbound calling project....

Remote Work

Health Care Customer Service, Associate

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 5 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 5 days ago

Apply today to become a Health Care Customer Service, Associate!...

Remote Work

Customer Service Associate - Temporary

  • Moon Township, PA (24 miles from Washington, PA)
  • 6 days ago
  • Moon Township, PA (24 miles from Washington, PA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 6 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 6 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Retail Customer Service Supervisor

  • Washington, PA
  • 7 days ago
  • Washington, PA
  • 7 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Client Service Representative

  • Pittsburgh, PA (23 miles from Washington, PA)
  • 8 days ago
  • Pittsburgh, PA (23 miles from Washington, PA)
  • 8 days ago

POSITION SPECIFICATIONS: High School diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of comparable customer service experience in lieu of degree, or 1 year of...

Admin. Assistant / Customer Relations Specialist

  • Canonsburg, PA (8 miles from Washington, PA)
  • 10 days ago
  • Canonsburg, PA (8 miles from Washington, PA)
  • 10 days ago

Essential Skills 0-2 years of Administrative or customer service experience. High school diploma or GED. Ability to build strong relationships....

Customer Relations Specialist

  • Canonsburg, PA (8 miles from Washington, PA)
  • 10 days ago
  • Canonsburg, PA (8 miles from Washington, PA)
  • 10 days ago

Essential Skills 0-2 years of Administrative or customer service experience. High school diploma or GED. Ability to build strong relationships....

Customer Service Representative

  • Follansbee, WV (21 miles from Washington, PA)
  • 10 days ago
  • Follansbee, WV (21 miles from Washington, PA)
  • 10 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Washington, PA

Moving to Washington, PA? Find some basic demographic data about Washington, PA below.


Local
National
48,963
1,514
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Washington, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Washington, PA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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