Customer Service Jobs in Wampum, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Industry, PA (14 miles from Wampum, PA)
- 20 hours ago
- Industry, PA (14 miles from Wampum, PA)
- 20 hours ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Retail Customer Service Associate
- Butler, PA (21 miles from Wampum, PA)
- 2 days ago
- Butler, PA (21 miles from Wampum, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
- Youngstown, OH (22 miles from Wampum, PA)
- 2 days ago
- Youngstown, OH (22 miles from Wampum, PA)
- 2 days ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Customer Service Representative (CSR) Tier 1
- New Castle, PA (6 miles from Wampum, PA)
- 3 days ago
- New Castle, PA (6 miles from Wampum, PA)
- 3 days ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (6 miles from Wampum, PA)
- 3 days ago
- New Castle, PA (6 miles from Wampum, PA)
- 3 days ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Customer Accounts Advisor Plus
- Youngstown, OH (22 miles from Wampum, PA)
- 4 days ago
- Youngstown, OH (22 miles from Wampum, PA)
- 4 days ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Aliquippa, PA (19 miles from Wampum, PA)
- 5 days ago
- Aliquippa, PA (19 miles from Wampum, PA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (19 miles from Wampum, PA)
- 5 days ago
- Warrendale, PA (19 miles from Wampum, PA)
- 5 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative - Data Specialist
- New Castle, PA (6 miles from Wampum, PA)
- 5 days ago
- New Castle, PA (6 miles from Wampum, PA)
- 5 days ago
. - Route patrons and calls to appropriate destinations. - Prepare materials for shelving or filing. - Search for claimed returned or missing items. - Perform opening and closing procedures. - Respond...
Sales & Customer Service Associate
- Wexford, PA (21 miles from Wampum, PA)
- 5 days ago
- Wexford, PA (21 miles from Wampum, PA)
- 5 days ago
service and help everyone feel valued and understood....
Customer Service Representative
- Wexford, PA (21 miles from Wampum, PA)
- 6 days ago
- Wexford, PA (21 miles from Wampum, PA)
- 6 days ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Customer Service Associate - Customer Service Center
- Youngstown, OH (22 miles from Wampum, PA)
- 7 days ago
- Youngstown, OH (22 miles from Wampum, PA)
- 7 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Cashier
- Freedom, PA (15 miles from Wampum, PA)
- 8 days ago
- Freedom, PA (15 miles from Wampum, PA)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Canfield, OH (24 miles from Wampum, PA)
- 10 days ago
- Canfield, OH (24 miles from Wampum, PA)
- 10 days ago
Customer Service Representative (Manufacturing) Administrative Canfield, Ohio Professional Direct Hire Jun 26, 2025 HTI has an immediate opening for a Customer Service Representative with a manufacturing...
- Youngstown, OH (22 miles from Wampum, PA)
- 12 days ago
- Youngstown, OH (22 miles from Wampum, PA)
- 12 days ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Youngstown, Ohio, United States Of America Views:5 This is a fantastic opportunity to join our team and make a real difference...
Demographic Data for Wampum, PA
Moving to Wampum, PA? Find some basic demographic data about Wampum, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wampum, PA
Highest Education Level
Customer Services in Wampum, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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