Customer Service Jobs in Verona, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (9 miles from Verona, PA)
- 13 days ago
- Pittsburgh, PA (9 miles from Verona, PA)
- 13 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Associate, Client Service Representative II
- Pittsburgh, PA (9 miles from Verona, PA)
- 12 hours ago
- Pittsburgh, PA (9 miles from Verona, PA)
- 12 hours ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
- Pittsburgh, PA (9 miles from Verona, PA)
- 1 day ago
- Pittsburgh, PA (9 miles from Verona, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Brentwood, PA (10 miles from Verona, PA)
- 1 day ago
- Brentwood, PA (10 miles from Verona, PA)
- 1 day ago
Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative - Second Shift
- Brentwood, PA (10 miles from Verona, PA)
- 1 day ago
- Brentwood, PA (10 miles from Verona, PA)
- 1 day ago
Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Retail Customer Service Supervisor - Part Time
- Greensburg, PA (19 miles from Verona, PA)
- 1 day ago
- Greensburg, PA (19 miles from Verona, PA)
- 1 day ago
Role models outstanding customer service....
Lead Customer Service Representative
- Bridgeville, PA (18 miles from Verona, PA)
- 1 day ago
- Bridgeville, PA (18 miles from Verona, PA)
- 1 day ago
Customer Service Representative....
Retail Customer Service Associate
- Greensburg, PA (19 miles from Verona, PA)
- 2 days ago
- Greensburg, PA (19 miles from Verona, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
Customer Service Representative
- Penn Hills, PA (2 miles from Verona, PA)
- 3 days ago
- Penn Hills, PA (2 miles from Verona, PA)
- 3 days ago
Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....
- Canonsburg, PA (23 miles from Verona, PA)
- 4 days ago
- Canonsburg, PA (23 miles from Verona, PA)
- 4 days ago
Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...
Customer Service Representative - Work From Home
- Bethel Park, PA (16 miles from Verona, PA)
- 4 days ago
- Bethel Park, PA (16 miles from Verona, PA)
- 4 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Greensburg, PA (19 miles from Verona, PA)
- 5 days ago
- Greensburg, PA (19 miles from Verona, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Penn Hills, PA (2 miles from Verona, PA)
- 5 days ago
- Penn Hills, PA (2 miles from Verona, PA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (18 miles from Verona, PA)
- 5 days ago
- Warrendale, PA (18 miles from Verona, PA)
- 5 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative
- McKeesport, PA (11 miles from Verona, PA)
- 5 days ago
- McKeesport, PA (11 miles from Verona, PA)
- 5 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Verona, PA
Moving to Verona, PA? Find some basic demographic data about Verona, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Verona, PA
Highest Education Level
Customer Services in Verona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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