Customer Service Jobs in Upper Darby, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 17 days ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 17 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- Runnemede, NJ (12 miles from Upper Darby, PA)
- 2 hours ago
- Runnemede, NJ (12 miles from Upper Darby, PA)
- 2 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Wilmington, DE (21 miles from Upper Darby, PA)
- 2 hours ago
- Wilmington, DE (21 miles from Upper Darby, PA)
- 2 hours ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Pharmacy Customer Service Associate
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 hours ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Greenville, DE (21 miles from Upper Darby, PA)
- 2 hours ago
- Greenville, DE (21 miles from Upper Darby, PA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mount Ephraim, NJ (10 miles from Upper Darby, PA)
- 3 hours ago
- Mount Ephraim, NJ (10 miles from Upper Darby, PA)
- 3 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Pennsauken, NJ (11 miles from Upper Darby, PA)
- 12 hours ago
- Pennsauken, NJ (11 miles from Upper Darby, PA)
- 12 hours ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative - Orders
- Trevose, PA (20 miles from Upper Darby, PA)
- 2 days ago
- Trevose, PA (20 miles from Upper Darby, PA)
- 2 days ago
If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...
Customer Service Representative
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 days ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 days ago
Pennsylvania Lumbermens Mutual Insurance Company Position: Customer Service Representative Department: Service Center Reports To : Customer Service Manager Position Summary: The purpose of this position...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (17 miles from Upper Darby, PA)
- 2 days ago
- Talleyville, DE (17 miles from Upper Darby, PA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Trainee Part Time
- Willingboro, NJ (20 miles from Upper Darby, PA)
- 2 days ago
- Willingboro, NJ (20 miles from Upper Darby, PA)
- 2 days ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Willingboro Store - Willingboro, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...
Customer Service Representative
- Norristown, PA (12 miles from Upper Darby, PA)
- 2 days ago
- Norristown, PA (12 miles from Upper Darby, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (13 miles from Upper Darby, PA)
- 2 days ago
- Blue Bell, PA (13 miles from Upper Darby, PA)
- 2 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Retail Customer Experience Associate, Cherry Hill - Full Time
- Cherry Hill, NJ (13 miles from Upper Darby, PA)
- 2 days ago
- Cherry Hill, NJ (13 miles from Upper Darby, PA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Associate Customer Service Representative
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 days ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 2 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Demographic Data for Upper Darby, PA
Moving to Upper Darby, PA? Find some basic demographic data about Upper Darby, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Upper Darby, PA
Highest Education Level
Customer Services in Upper Darby, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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