Customer Service Jobs in United, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Customer Service Representative

  • Pittsburgh, PA (23 miles from United, PA)
  • 5 hours ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 5 hours ago

Business to business customer service experince is a plus. Understanding of Microsoft office suite of products. Strong work ethic, organization, and attention to detail....

Showroom Customer Service Representative

  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Ross Park

  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago

Work in conjunction with third party warehouse providers on any order fulfillment questions....

Customer Service Associate, Electronics

  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate

  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Retail Customer Service Associate

  • Greensburg, PA (7 miles from United, PA)
  • 4 days ago
  • Greensburg, PA (7 miles from United, PA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Specialist

  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Associate Customer Service Representative - R8832 & R8471

  • Ruffs Dale, PA (9 miles from United, PA)
  • 5 days ago
  • Ruffs Dale, PA (9 miles from United, PA)
  • 5 days ago

Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago

Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:8 You will have a passion for going above and beyond for...

Customer Service Representative

  • Pittsburgh, PA (23 miles from United, PA)
  • 8 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 8 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative - Order Management

  • Murrysville, PA (18 miles from United, PA)
  • 10 days ago
  • Murrysville, PA (18 miles from United, PA)
  • 10 days ago

Customer Service Representative - Order Management Job Description Customer Service Representative - Order Management (Murrysville, PA) We are seeking a positive, detail-oriented individual to join...

Summer Customer Service Representative - Bellevue

  • Pittsburgh, PA (23 miles from United, PA)
  • 11 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 11 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Demographic Data for United, PA

Moving to United, PA? Find some basic demographic data about United, PA below.


Local
National
120
3
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in United, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in United, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in United, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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