Customer Service Jobs in Uniontown, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

104 - Friendsville - Customer Service Representative

  • Friendsville, MD (24 miles from Uniontown, PA)
  • 3 hours ago
  • Friendsville, MD (24 miles from Uniontown, PA)
  • 3 hours ago

Experience: A minimum of two (2) years customer service experience in related positions normally required.,....

Customer Service Representative

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 2 days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 2 days ago

A local company in Morgantown is now seeking Customer Service Representatives/Cashiers to assist in taking Mother's Day orders and to process the pick-up orders....

Customer Service Associate - Temporary

  • Westover, WV (24 miles from Uniontown, PA)
  • 3 days ago
  • Westover, WV (24 miles from Uniontown, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - PT or FT

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 3 days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 3 days ago

service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional...

Associate Customer Service Representative - R8832 & R8471

  • Ruffs Dale, PA (19 miles from Uniontown, PA)
  • 5 days ago
  • Ruffs Dale, PA (19 miles from Uniontown, PA)
  • 5 days ago

Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....

Retail Customer Service Supervisor

  • Westover, WV (24 miles from Uniontown, PA)
  • 10 days ago
  • Westover, WV (24 miles from Uniontown, PA)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • Westover, WV (24 miles from Uniontown, PA)
  • 10 days ago
  • Westover, WV (24 miles from Uniontown, PA)
  • 10 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Lead Customer Service Representative, Full or Part Time

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 17 days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 17 days ago

Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Summer Customer Service Representative - Float - NCWVP Administration

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 21 days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 21 days ago

Cash handling and customer service experience preferred....

Associate Customer Service Representative - R8471

  • Ruffs Dale, PA (19 miles from Uniontown, PA)
  • 28 days ago
  • Ruffs Dale, PA (19 miles from Uniontown, PA)
  • 28 days ago

Associate Customer Service Representative - R8471 DESCRIPTION/RESPONSIBILITIES: Essential Job Functions: The following duties are normal for this position....

Customer Service Representative - Legal Services

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 30+ days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 30+ days ago

One (1) year customer service with experience answering telephone calls....

Retail Customer Service Associate

  • Granville, WV (21 miles from Uniontown, PA)
  • 45+ days ago
  • Granville, WV (21 miles from Uniontown, PA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...

Customer Service Representative

  • Waynesburg, PA (24 miles from Uniontown, PA)
  • 45+ days ago
  • Waynesburg, PA (24 miles from Uniontown, PA)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Morgantown, WV (24 miles from Uniontown, PA)
  • 90+ days ago
  • Morgantown, WV (24 miles from Uniontown, PA)
  • 90+ days ago

Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Uniontown, PA

Moving to Uniontown, PA? Find some basic demographic data about Uniontown, PA below.


Local
National
30,619
970
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Uniontown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Uniontown, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Uniontown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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