Customer Service Jobs in Topton, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Wyomissing, PA (18 miles from Topton, PA)
- 6 hours ago
- Wyomissing, PA (18 miles from Topton, PA)
- 6 hours ago
Knowledge, Skills and Abilities Excellent Customer Service skills Knowledge of customer lifecycle, pricing, offers, and renewal processes....
Customer Experience Associate - Work From Home
- Reading, PA (16 miles from Topton, PA)
- 20 hours ago
- Reading, PA (16 miles from Topton, PA)
- 20 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkLoss Prevention Tactical Customer Service Associate Associate
- Wyomissing, PA (18 miles from Topton, PA)
- 1 day ago
- Wyomissing, PA (18 miles from Topton, PA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Reading, PA (16 miles from Topton, PA)
- 1 day ago
- Reading, PA (16 miles from Topton, PA)
- 1 day ago
Full job description GENERAL SUMMARY: Customer Service Rep is responsible for providing excellent customer service to clients by responding to requests in an efficient, accurate and effective manner...
- Gilbertsville, PA (14 miles from Topton, PA)
- 1 day ago
- Gilbertsville, PA (14 miles from Topton, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Call Center Customer Service Representative
- Allentown, PA (14 miles from Topton, PA)
- 2 days ago
- Allentown, PA (14 miles from Topton, PA)
- 2 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Associate - Temporary
- Allentown, PA (14 miles from Topton, PA)
- 3 days ago
- Allentown, PA (14 miles from Topton, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Reading, PA (16 miles from Topton, PA)
- 4 days ago
- Reading, PA (16 miles from Topton, PA)
- 4 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Distribution Customer Service Representative
- Breinigsville, PA (3 miles from Topton, PA)
- 4 days ago
- Breinigsville, PA (3 miles from Topton, PA)
- 4 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
- Leesport, PA (16 miles from Topton, PA)
- 5 days ago
- Leesport, PA (16 miles from Topton, PA)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote --- Customer Service Representative
- Reading, PA (16 miles from Topton, PA)
- 6 days ago
- Reading, PA (16 miles from Topton, PA)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkSenior Customer Care Representative
- Allentown, PA (14 miles from Topton, PA)
- 6 days ago
- Allentown, PA (14 miles from Topton, PA)
- 6 days ago
May participate in call monitoring and provide feedback if needed. Completes any/all tasks delegated by management....
Retail Customer Service Associate
- Temple, PA (11 miles from Topton, PA)
- 9 days ago
- Temple, PA (11 miles from Topton, PA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative - Work From Home
- Royersford, PA (22 miles from Topton, PA)
- 10 days ago
- Royersford, PA (22 miles from Topton, PA)
- 10 days ago
FT Customer Service Representative - Work From Home Location: Royersford [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote Work- Quakertown, PA (19 miles from Topton, PA)
- 13 days ago
- Quakertown, PA (19 miles from Topton, PA)
- 13 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Topton, PA
Moving to Topton, PA? Find some basic demographic data about Topton, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Topton, PA
Highest Education Level
Customer Services in Topton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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