Customer Service Jobs in Temple, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reading, PA (4 miles from Temple, PA)
- 14 hours ago
- Reading, PA (4 miles from Temple, PA)
- 14 hours ago
DIRECT HIRE Customer Service opportunity in Reading, PA!...
- Ephrata, PA (21 miles from Temple, PA)
- 1 day ago
- Ephrata, PA (21 miles from Temple, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
ULINE- Customer Service Representative
- Limeport, PA (24 miles from Temple, PA)
- 1 day ago
- Limeport, PA (24 miles from Temple, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (23 miles from Temple, PA)
- 1 day ago
- Schnecksville, PA (23 miles from Temple, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - 042925 -3728228
- Ephrata, PA (21 miles from Temple, PA)
- 3 days ago
- Ephrata, PA (21 miles from Temple, PA)
- 3 days ago
FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and...
- Macungie, PA (17 miles from Temple, PA)
- 3 days ago
- Macungie, PA (17 miles from Temple, PA)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate - Part Time
- Linfield, PA (23 miles from Temple, PA)
- 5 days ago
- Linfield, PA (23 miles from Temple, PA)
- 5 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative (Loan Consultant II)
- Sinking Spring, PA (9 miles from Temple, PA)
- 6 days ago
- Sinking Spring, PA (9 miles from Temple, PA)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Ephrata, PA (21 miles from Temple, PA)
- 8 days ago
- Ephrata, PA (21 miles from Temple, PA)
- 8 days ago
Ability to troubleshoot moderately complex customer service calls. Ability to handle moderate level customer complaints....
Customer Service Representative (Loan Consultant II)
- Sinking Spring, PA (9 miles from Temple, PA)
- 8 days ago
- Sinking Spring, PA (9 miles from Temple, PA)
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - Bilingual
- Breinigsville, PA (15 miles from Temple, PA)
- 8 days ago
- Breinigsville, PA (15 miles from Temple, PA)
- 8 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Retail Customer Service Cashier
- Hamburg, PA (12 miles from Temple, PA)
- 11 days ago
- Hamburg, PA (12 miles from Temple, PA)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Reading, PA (4 miles from Temple, PA)
- 12 days ago
- Reading, PA (4 miles from Temple, PA)
- 12 days ago
***This position is fully IN-OFFICE*** Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to inquiries Input customer information...
Bilingual Customer Service Representative (Spanish)
- Reading, PA (4 miles from Temple, PA)
- 13 days ago
- Reading, PA (4 miles from Temple, PA)
- 13 days ago
Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nation's...
Customer Service Representative
- Reading, PA (4 miles from Temple, PA)
- 22 days ago
- Reading, PA (4 miles from Temple, PA)
- 22 days ago
Help at Home is hiring! We offer weekly pay and a generous quarterly bonus incentive program! Help at Home is the nation's leading provider of high-quality support services to seniors and people...
Demographic Data for Temple, PA
Moving to Temple, PA? Find some basic demographic data about Temple, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Temple, PA
Highest Education Level
Customer Services in Temple, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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