Customer Service Jobs in Stroudsburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Join Fast
- Long Pond, PA (10 miles from Stroudsburg, PA)
- 5 hours ago
- Long Pond, PA (10 miles from Stroudsburg, PA)
- 5 hours ago
un Customer Service Representative - Join Fast compensation: To be discussed....
- Washington, NJ (20 miles from Stroudsburg, PA)
- 5 hours ago
- Washington, NJ (20 miles from Stroudsburg, PA)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Slatington, PA (22 miles from Stroudsburg, PA)
- 2 days ago
- Slatington, PA (22 miles from Stroudsburg, PA)
- 2 days ago
Home Comfort Customer Service Representative Slatington, PA (and surrounding areas such as Wind Gap and Pen Argyl) Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $20...
ULINE- Customer Service Representative
- Slatington, PA (22 miles from Stroudsburg, PA)
- 3 days ago
- Slatington, PA (22 miles from Stroudsburg, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 4 days ago
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 4 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Tannersville, PA (6 miles from Stroudsburg, PA)
- 5 days ago
- Tannersville, PA (6 miles from Stroudsburg, PA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 6 days ago
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 6 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Customer Service Representative - Bilingual
- Walnutport, PA (18 miles from Stroudsburg, PA)
- 17 days ago
- Walnutport, PA (18 miles from Stroudsburg, PA)
- 17 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 17 days ago
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 17 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative $17 hourly
- Whitehall, PA (23 miles from Stroudsburg, PA)
- 18 days ago
- Whitehall, PA (23 miles from Stroudsburg, PA)
- 18 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Palmer Township, PA (18 miles from Stroudsburg, PA)
- 19 days ago
- Palmer Township, PA (18 miles from Stroudsburg, PA)
- 19 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative - New Opening!
- Easton, PA (15 miles from Stroudsburg, PA)
- 19 days ago
- Easton, PA (15 miles from Stroudsburg, PA)
- 19 days ago
Allied Personnel Services is seeking candidates for Customer Service openings! These long term, on-site call center roles offer full time hours, 11a-8p Mon-Fri....
Warehouse Customer Service Representative - Embroidery
- Northampton, PA (19 miles from Stroudsburg, PA)
- 22 days ago
- Northampton, PA (19 miles from Stroudsburg, PA)
- 22 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 25 days ago
- East Stroudsburg, PA (10 miles from Stroudsburg, PA)
- 25 days ago
Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service...
Demographic Data for Stroudsburg, PA
Moving to Stroudsburg, PA? Find some basic demographic data about Stroudsburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stroudsburg, PA
Highest Education Level
Customer Services in Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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