Customer Service Jobs in Springfield, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Royal Farms
- Marshallton, DE (21 miles from Springfield, PA)
- 1 hour ago
- Marshallton, DE (21 miles from Springfield, PA)
- 1 hour ago
Preferred Prior experience in food service and/or customer service....
In Person- Globus Medical, Inc.
- North Wales, PA (20 miles from Springfield, PA)
- 2 hours ago
- North Wales, PA (20 miles from Springfield, PA)
- 2 hours ago
Dollar Tree Keyword Location Search view all jobs Customer Service Associate I North Wales, PA Posted 294 days ago Apply Now We're seeking a Customer Service Associate to join our team and deliver a...
In Person- Medical Management International, Inc.
- Downingtown, PA (21 miles from Springfield, PA)
- 2 hours ago
- Downingtown, PA (21 miles from Springfield, PA)
- 2 hours ago
One year of related experience required with customer service preferred....
In PersonRetail Customer Service Associate Part Time
- BJ's
- Deptford, NJ (13 miles from Springfield, PA)
- 2 hours ago
- Deptford, NJ (13 miles from Springfield, PA)
- 2 hours ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part Time- PGA Tour Superstore
- Cherry Hill, NJ (16 miles from Springfield, PA)
- 2 hours ago
- Cherry Hill, NJ (16 miles from Springfield, PA)
- 2 hours ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonPackaged Gases Customer Service Representative - West Deptford
- Matheson
- West Deptford, NJ (9 miles from Springfield, PA)
- 18 hours ago
- West Deptford, NJ (9 miles from Springfield, PA)
- 18 hours ago
Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13....
In PersonCustomer Service Associate Trainee
- Goodwill
- Maple Shade, NJ (18 miles from Springfield, PA)
- 19 hours ago
- Maple Shade, NJ (18 miles from Springfield, PA)
- 19 hours ago
Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner....
In Person Part Time- Goodwill
- Woodbury Heights, NJ (13 miles from Springfield, PA)
- 19 hours ago
- Woodbury Heights, NJ (13 miles from Springfield, PA)
- 19 hours ago
cashier functions, interacts with customers, provides great customer service, and handles stock and merchandise on the sales floor....
In Person Part TimeDispensary Associate-PT (Wayne)
- Ascend Wellness Holdings
- Wayne, PA (9 miles from Springfield, PA)
- 19 hours ago
- Wayne, PA (9 miles from Springfield, PA)
- 19 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part Time- Walgreens
- Lansdale, PA (20 miles from Springfield, PA)
- 19 hours ago
- Lansdale, PA (20 miles from Springfield, PA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Aerotek
- Haddon Township, NJ (14 miles from Springfield, PA)
- 1 day ago
- Haddon Township, NJ (14 miles from Springfield, PA)
- 1 day ago
Service Assoc......
In Person- DollarTree
- Camden, NJ (11 miles from Springfield, PA)
- 1 day ago
- Camden, NJ (11 miles from Springfield, PA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Trane Technologies
- King of Prussia, PA (11 miles from Springfield, PA)
- 1 day ago
- King of Prussia, PA (11 miles from Springfield, PA)
- 1 day ago
What you will bring: Customer service experience is a plus. Must be able to handle high-stress situations....
In Person- Banfield Pet Hospital
- Exton, PA (17 miles from Springfield, PA)
- 1 day ago
- Exton, PA (17 miles from Springfield, PA)
- 1 day ago
One year of related experience required with customer service preferred....
In PersonSenior Customer Service Associate
- Goodwill
- Stratford, NJ (18 miles from Springfield, PA)
- 1 day ago
- Stratford, NJ (18 miles from Springfield, PA)
- 1 day ago
Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner....
In Person Part TimeDemographic Data for Springfield, PA
Moving to Springfield, PA? Find some basic demographic data about Springfield, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Springfield, PA
Highest Education Level
Customer Services in Springfield, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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