Customer Service Jobs in Souderton, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Customer Service Representative

  • Feasterville Trevose, PA (20 miles from Souderton, PA)
  • 21 hours ago
  • Feasterville Trevose, PA (20 miles from Souderton, PA)
  • 21 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Allentown, PA (22 miles from Souderton, PA)
  • 1 day ago
  • Allentown, PA (22 miles from Souderton, PA)
  • 1 day ago

Logistics/3PL/Operations experience - Warehouse Management Systems (WMS) - Purchase orders (POs) - Intermediate experience MS Excel - Email communication Bilingual - Fluency in English is a must -...

Customer Service Representative

  • Wayne, PA (16 miles from Souderton, PA)
  • 1 day ago
  • Wayne, PA (16 miles from Souderton, PA)
  • 1 day ago

Customer Service Representative Wayne, PA 19087, USA Virtual Req #3756 Friday, May 9, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Ardmore, PA (20 miles from Souderton, PA)
  • 1 day ago
  • Ardmore, PA (20 miles from Souderton, PA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Pharmacy Customer Service Associate

  • Norristown, PA (11 miles from Souderton, PA)
  • 1 day ago
  • Norristown, PA (11 miles from Souderton, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Wynnewood, PA (20 miles from Souderton, PA)
  • 1 day ago
  • Wynnewood, PA (20 miles from Souderton, PA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Allentown, PA (22 miles from Souderton, PA)
  • 1 day ago
  • Allentown, PA (22 miles from Souderton, PA)
  • 1 day ago

Your Role: The Transportation Specialist/Customer Service Representative position includes a broad range of responsibilities supporting all phases of order entry and transportation planning for equipment...

Client Service Representative

  • Radnor, PA (16 miles from Souderton, PA)
  • 1 day ago
  • Radnor, PA (16 miles from Souderton, PA)
  • 1 day ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Loss Prevention Customer Service Associate II

  • Langhorne, PA (24 miles from Souderton, PA)
  • 2 days ago
  • Langhorne, PA (24 miles from Souderton, PA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - 5th Street (Perkasie)

  • Perkasie, PA (8 miles from Souderton, PA)
  • 2 days ago
  • Perkasie, PA (8 miles from Souderton, PA)
  • 2 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Customer Service Representative (Level 1)

  • Collegeville, PA (9 miles from Souderton, PA)
  • 2 days ago
  • Collegeville, PA (9 miles from Souderton, PA)
  • 2 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Lansdale, PA (5 miles from Souderton, PA)
  • 3 days ago
  • Lansdale, PA (5 miles from Souderton, PA)
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative - Bilingual

  • Bethlehem, PA (20 miles from Souderton, PA)
  • 3 days ago
  • Bethlehem, PA (20 miles from Souderton, PA)
  • 3 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Call Center Customer Service Representative

  • Allentown, PA (22 miles from Souderton, PA)
  • 3 days ago
  • Allentown, PA (22 miles from Souderton, PA)
  • 3 days ago

Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....

Demographic Data for Souderton, PA

Moving to Souderton, PA? Find some basic demographic data about Souderton, PA below.

Local
National
14,366
468
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Souderton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Souderton, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Souderton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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