Customer Service Jobs in Somerset, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant II)
- Johnstown, PA (22 miles from Somerset, PA)
- 6 hours ago
- Johnstown, PA (22 miles from Somerset, PA)
- 6 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Level 1 - Vaccines)
- United, PA (23 miles from Somerset, PA)
- 16 hours ago
- United, PA (23 miles from Somerset, PA)
- 16 hours ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Account Liaison / Customer Service Representative Connellsville
- Connellsville, PA (23 miles from Somerset, PA)
- 4 days ago
- Connellsville, PA (23 miles from Somerset, PA)
- 4 days ago
Intermediate knowledge and experience with order fulfillment systems, Amtech preferred. Intermediate experience with MS Office applications (Word, Excel)....
Pharmacy Customer Service Associate
- Latrobe, PA (22 miles from Somerset, PA)
- 9 days ago
- Latrobe, PA (22 miles from Somerset, PA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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P&C Customer Service Representative (Remote) Pennsylvania
- Johnstown, PA (22 miles from Somerset, PA)
- 11 days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 11 days ago
live in the State of PennsylvaniaLicensed Insurance Agent - Customer Service - Property and Casualty or Personal LinesQualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer...
Remote Work- United, PA (23 miles from Somerset, PA)
- 15 days ago
- United, PA (23 miles from Somerset, PA)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- United, PA (23 miles from Somerset, PA)
- 22 days ago
- United, PA (23 miles from Somerset, PA)
- 22 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- United, PA (23 miles from Somerset, PA)
- 22 days ago
- United, PA (23 miles from Somerset, PA)
- 22 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Patient Registration Team Lead
- Johnstown, PA (22 miles from Somerset, PA)
- 28 days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 28 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
ULINE- Customer Service Representative
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Patient Registration
- Johnstown, PA (22 miles from Somerset, PA)
- 45+ days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Bilingual
- United, PA (23 miles from Somerset, PA)
- 45+ days ago
- United, PA (23 miles from Somerset, PA)
- 45+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Johnstown, PA (22 miles from Somerset, PA)
- 60+ days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Meyersdale, PA (16 miles from Somerset, PA)
- 60+ days ago
- Meyersdale, PA (16 miles from Somerset, PA)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Somerset, PA
Moving to Somerset, PA? Find some basic demographic data about Somerset, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Somerset, PA
Highest Education Level
Customer Services in Somerset, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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