Customer Service Jobs in Shrewsbury, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbia, PA (22 miles from Shrewsbury, PA)
- 15 hours ago
- Columbia, PA (22 miles from Shrewsbury, PA)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Hanover, PA (16 miles from Shrewsbury, PA)
- 4 days ago
- Hanover, PA (16 miles from Shrewsbury, PA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Sparks Glencoe, MD (15 miles from Shrewsbury, PA)
- 4 days ago
- Sparks Glencoe, MD (15 miles from Shrewsbury, PA)
- 4 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Dispensary Associate - Part-time
- East York, PA (12 miles from Shrewsbury, PA)
- 6 days ago
- East York, PA (12 miles from Shrewsbury, PA)
- 6 days ago
-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
Remote --- Customer Service Representative
- York, PA (20 miles from Shrewsbury, PA)
- 6 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Dover, PA (20 miles from Shrewsbury, PA)
- 7 days ago
- Dover, PA (20 miles from Shrewsbury, PA)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Associate
- Timonium, MD (22 miles from Shrewsbury, PA)
- 8 days ago
- Timonium, MD (22 miles from Shrewsbury, PA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15 Texas Station Ct, Timonium, MD...
Retail Customer Service Team Member-1
- Westminster, MD (21 miles from Shrewsbury, PA)
- 10 days ago
- Westminster, MD (21 miles from Shrewsbury, PA)
- 10 days ago
Store - BALT-WESTMINSTER, MD Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
Customer Service Representative - Work From Home
- York, PA (20 miles from Shrewsbury, PA)
- 10 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 10 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Hanover, PA (16 miles from Shrewsbury, PA)
- 15 days ago
- Hanover, PA (16 miles from Shrewsbury, PA)
- 15 days ago
Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 18 days ago
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 18 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Associate - Temporary
- York, PA (20 miles from Shrewsbury, PA)
- 18 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 21 days ago
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 21 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
- Hanover, PA (16 miles from Shrewsbury, PA)
- 26 days ago
- Hanover, PA (16 miles from Shrewsbury, PA)
- 26 days ago
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
- Red Lion, PA (11 miles from Shrewsbury, PA)
- 29 days ago
- Red Lion, PA (11 miles from Shrewsbury, PA)
- 29 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Shrewsbury, PA
Moving to Shrewsbury, PA? Find some basic demographic data about Shrewsbury, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shrewsbury, PA
Highest Education Level
Customer Services in Shrewsbury, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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