Customer Service Jobs in Shrewsbury, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 5 hours ago
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 5 hours ago
service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Skills / Qualifications Testing, material science, or...
Sales & Customer Service Associate
- Westminster, MD (21 miles from Shrewsbury, PA)
- 1 day ago
- Westminster, MD (21 miles from Shrewsbury, PA)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 2 days ago
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- York, PA (20 miles from Shrewsbury, PA)
- 7 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 7 days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Customer Service Representative
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 7 days ago
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 7 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Phoenix, MD (19 miles from Shrewsbury, PA)
- 9 days ago
- Phoenix, MD (19 miles from Shrewsbury, PA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- York, PA (20 miles from Shrewsbury, PA)
- 11 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 11 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 13 days ago
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
Customer Service Associate - Part Time
- Westminster, MD (21 miles from Shrewsbury, PA)
- 15 days ago
- Westminster, MD (21 miles from Shrewsbury, PA)
- 15 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (19 miles from Shrewsbury, PA)
- 15 days ago
- Forest Hill, MD (19 miles from Shrewsbury, PA)
- 15 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
- Hanover, PA (16 miles from Shrewsbury, PA)
- 16 days ago
- Hanover, PA (16 miles from Shrewsbury, PA)
- 16 days ago
Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments....
- Street, MD (18 miles from Shrewsbury, PA)
- 16 days ago
- Street, MD (18 miles from Shrewsbury, PA)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 16 days ago
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 16 days ago
Learn more about what makes us different and how you can make your mark as a Customer Service Associate at Marsh McLennan Agency (MMA)....
Customer Service Representative (Branch)
- York, PA (20 miles from Shrewsbury, PA)
- 19 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 19 days ago
The Customer Service Rep will answer customer inquiries, enter and successfully process orders (50-100 daily) via the AS400....
Demographic Data for Shrewsbury, PA
Moving to Shrewsbury, PA? Find some basic demographic data about Shrewsbury, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shrewsbury, PA
Highest Education Level
Customer Services in Shrewsbury, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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