Customer Service Jobs in Shrewsbury, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Healthcare Customer Service Representative - Remote
- York, PA (20 miles from Shrewsbury, PA)
- 19 hours ago
- York, PA (20 miles from Shrewsbury, PA)
- 19 hours ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Associate - Temporary
- Timonium, MD (22 miles from Shrewsbury, PA)
- 2 days ago
- Timonium, MD (22 miles from Shrewsbury, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Remote
- Hanover, PA (16 miles from Shrewsbury, PA)
- 3 days ago
- Hanover, PA (16 miles from Shrewsbury, PA)
- 3 days ago
We provide customer service to some of the nations most prominent brands....
Remote Work- York, PA (20 miles from Shrewsbury, PA)
- 3 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
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Customer Service Representative
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 3 days ago
- Owings Mills, MD (24 miles from Shrewsbury, PA)
- 3 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
IMMEDIATE HIRE Customer Service Representative
- Yorkana, PA (17 miles from Shrewsbury, PA)
- 6 days ago
- Yorkana, PA (17 miles from Shrewsbury, PA)
- 6 days ago
Essential Skills Customer service oriented Clean Motor Vehicle Record Clerical skills Retail sales experience Driving proficiency Attention to detail Additional Skills & Qualifications Sense of humor...
Dispensary Associate - Part Time
- Lutherville, MD (22 miles from Shrewsbury, PA)
- 9 days ago
- Lutherville, MD (22 miles from Shrewsbury, PA)
- 9 days ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Representative
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 11 days ago
- Hunt Valley, MD (19 miles from Shrewsbury, PA)
- 11 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Manchester, PA (20 miles from Shrewsbury, PA)
- 18 days ago
- Manchester, PA (20 miles from Shrewsbury, PA)
- 18 days ago
assist as needed + Other duties as assigned **Qualifications** + This is an advanced customer service role....
Pharmacy Customer Service Associate
- Reisterstown, MD (20 miles from Shrewsbury, PA)
- 19 days ago
- Reisterstown, MD (20 miles from Shrewsbury, PA)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westminster, MD (21 miles from Shrewsbury, PA)
- 19 days ago
- Westminster, MD (21 miles from Shrewsbury, PA)
- 19 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative (St. Louis, MO)
- York, PA (20 miles from Shrewsbury, PA)
- 23 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 23 days ago
As a Customer Service Representative, you are a key level of support for our local and regional grocery store, food processor and distributor customers....
Remote WorkCustomer Service Representative
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 23 days ago
- Bel Air, MD (23 miles from Shrewsbury, PA)
- 23 days ago
We are currently seeking a dedicated Customer Service Representative (CSR) to join our Customer Service team....
- Cockeysville, MD (19 miles from Shrewsbury, PA)
- 24 days ago
- Cockeysville, MD (19 miles from Shrewsbury, PA)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, PA (20 miles from Shrewsbury, PA)
- 25 days ago
- York, PA (20 miles from Shrewsbury, PA)
- 25 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Shrewsbury, PA
Moving to Shrewsbury, PA? Find some basic demographic data about Shrewsbury, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shrewsbury, PA
Highest Education Level
Customer Services in Shrewsbury, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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