Customer Service Jobs in Shinglehouse, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Ticket Office Customer Service Representative
- Saint Bonaventure, NY (21 miles from Shinglehouse, PA)
- 6 hours ago
- Saint Bonaventure, NY (21 miles from Shinglehouse, PA)
- 6 hours ago
Provide customer service in responding to walk-in, telephone and on-line ticket sales Assist in training and supervising student workers....
Part Time Customer Service Representative
- Olean, NY (17 miles from Shinglehouse, PA)
- 6 days ago
- Olean, NY (17 miles from Shinglehouse, PA)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative 1
- Olean, NY (17 miles from Shinglehouse, PA)
- 11 days ago
- Olean, NY (17 miles from Shinglehouse, PA)
- 11 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Loan Ops - Customer Service Representative
- Olean, NY (17 miles from Shinglehouse, PA)
- 17 days ago
- Olean, NY (17 miles from Shinglehouse, PA)
- 17 days ago
Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division,...
Customer Service Representative - Coudersport, PA
- Coudersport, PA (15 miles from Shinglehouse, PA)
- 26 days ago
- Coudersport, PA (15 miles from Shinglehouse, PA)
- 26 days ago
Customer Service Representative -- Coudersport, PA**Next class starting June 16, 2025 **Zito Media currently has an opening for a Customer Sales & Service Representative in the Coudersport call center...
- Mills, PA (23 miles from Shinglehouse, PA)
- 30+ days ago
- Mills, PA (23 miles from Shinglehouse, PA)
- 30+ days ago
Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....
Demographic Data for Shinglehouse, PA
Moving to Shinglehouse, PA? Find some basic demographic data about Shinglehouse, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shinglehouse, PA
Highest Education Level
Customer Services in Shinglehouse, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »