Customer Service Jobs in Shelocta, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Worthington, PA (20 miles from Shelocta, PA)
- 14 days ago
- Worthington, PA (20 miles from Shelocta, PA)
- 14 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Accounts Advisor Plus
- Greensburg, PA (24 miles from Shelocta, PA)
- 22 hours ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 22 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative- Domestic Relations
- Greensburg, PA (24 miles from Shelocta, PA)
- 5 days ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 5 days ago
Domestic Relations has an opening for a Customer Service Representative. Any interested candidates should submit their interest in writing to the Director, Timothy Cawoski....
Customer Service Representative
- Home, PA (12 miles from Shelocta, PA)
- 5 days ago
- Home, PA (12 miles from Shelocta, PA)
- 5 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative - HCB Ops
- Home, PA (12 miles from Shelocta, PA)
- 6 days ago
- Home, PA (12 miles from Shelocta, PA)
- 6 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written...
Retail Customer Service Supervisor - Part Time
- Greensburg, PA (24 miles from Shelocta, PA)
- 6 days ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 6 days ago
Role models outstanding customer service....
Retail Customer Service Associate
- Greensburg, PA (24 miles from Shelocta, PA)
- 8 days ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
- Greensburg, PA (24 miles from Shelocta, PA)
- 10 days ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Indiana, PA (10 miles from Shelocta, PA)
- 11 days ago
- Indiana, PA (10 miles from Shelocta, PA)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Licensed Customer Service Representative - PNC Investments
- Home, PA (12 miles from Shelocta, PA)
- 12 days ago
- Home, PA (12 miles from Shelocta, PA)
- 12 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative - Work From Home (Monroeville, PA)
- Home, PA (12 miles from Shelocta, PA)
- 18 days ago
- Home, PA (12 miles from Shelocta, PA)
- 18 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkCustomer Service Representative
- Sarver, PA (21 miles from Shelocta, PA)
- 26 days ago
- Sarver, PA (21 miles from Shelocta, PA)
- 26 days ago
Store 2743135: 710 South Pike Road, Sarver, Pennsylvania 16055 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Greensburg, PA (24 miles from Shelocta, PA)
- 26 days ago
- Greensburg, PA (24 miles from Shelocta, PA)
- 26 days ago
Store 2743009: RD 6, Box 215A, Greensburg, Pennsylvania 15601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Health Care Business - Ops
- Home, PA (12 miles from Shelocta, PA)
- 26 days ago
- Home, PA (12 miles from Shelocta, PA)
- 26 days ago
Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....
- Murrysville, PA (22 miles from Shelocta, PA)
- 30+ days ago
- Murrysville, PA (22 miles from Shelocta, PA)
- 30+ days ago
Customer Service Agent Location: Murrysville, PA (Hybrid) Job Summary: The Customer Service Agent role is a critical position within our client's organization, serving as the primary point of contact...
Demographic Data for Shelocta, PA
Moving to Shelocta, PA? Find some basic demographic data about Shelocta, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shelocta, PA
Highest Education Level
Customer Services in Shelocta, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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