Customer Service Jobs in Shady Grove, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Shady Grove, PA)
- 11 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (10 miles from Shady Grove, PA)
- 11 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Retail Customer Service Associate
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 2 days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1700 Wesel Blvd, Hagerstown, MD...
Pharmacy Customer Service Associate
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 5 days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Greencastle, PA (4 miles from Shady Grove, PA)
- 5 days ago
- Greencastle, PA (4 miles from Shady Grove, PA)
- 5 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Retail Customer Service Associate
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 11 days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 11 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Cashier
- Hagerstown, MD (8 miles from Shady Grove, PA)
- 18 days ago
- Hagerstown, MD (8 miles from Shady Grove, PA)
- 18 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Transportation Specialist/Customer Service Representative - Shif
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 19 days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 19 days ago
Skills and Requirements 1 year of customer service experience, routing or dispatching 6 months of experience in a warehouse setting Proficiency in Microsoft Office Ability to communicate effectively...
Retail Customer Service Cashier
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 23 days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 23 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Team Member
- Gettysburg, PA (23 miles from Shady Grove, PA)
- 25 days ago
- Gettysburg, PA (23 miles from Shady Grove, PA)
- 25 days ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative (Dispatcher)
- Chambersburg, PA (10 miles from Shady Grove, PA)
- 30+ days ago
- Chambersburg, PA (10 miles from Shady Grove, PA)
- 30+ days ago
Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 30+ days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 30+ days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
- Frederick, MD (22 miles from Shady Grove, PA)
- 60+ days ago
- Frederick, MD (22 miles from Shady Grove, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative/Lot Attendant
- Chambersburg, PA (10 miles from Shady Grove, PA)
- 90+ days ago
- Chambersburg, PA (10 miles from Shady Grove, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 60+ days ago
- Hagerstown, MD (10 miles from Shady Grove, PA)
- 60+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Emmitsburg, MD (18 miles from Shady Grove, PA)
- 90+ days ago
- Emmitsburg, MD (18 miles from Shady Grove, PA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkCustomer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shady Grove, PA
Highest Education Level
Customer Services in Shady Grove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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