Customer Service Jobs in Selinsgrove, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Millersburg, PA (17 miles from Selinsgrove, PA)
- 1 day ago
- Millersburg, PA (17 miles from Selinsgrove, PA)
- 1 day ago
Location Address: 1571 State Route 209 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as...
Customer Service Representative
- Montgomery, PA (24 miles from Selinsgrove, PA)
- 2 days ago
- Montgomery, PA (24 miles from Selinsgrove, PA)
- 2 days ago
Monthly pop up events/competitions (various in nature) like Popsicle Parades Pizza Parties The list goes on Holiday Luncheons Annual Customer Service Week Celebration in October Job Summary Inbound...
Float Customer Service Representative I
- Lykens, PA (18 miles from Selinsgrove, PA)
- 6 days ago
- Lykens, PA (18 miles from Selinsgrove, PA)
- 6 days ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Full-Time Customer Service Representative
- West Milton, PA (13 miles from Selinsgrove, PA)
- 11 days ago
- West Milton, PA (13 miles from Selinsgrove, PA)
- 11 days ago
Full-Time Customer Service Representative**Are you passionate about helping customers with their financial needs and goals?...
Part-Time Customer Service Representative
- Mifflinburg, PA (12 miles from Selinsgrove, PA)
- 11 days ago
- Mifflinburg, PA (12 miles from Selinsgrove, PA)
- 11 days ago
Part-Time Customer Service Representative**Are you passionate about helping customers with their financial needs and goals?...
Customer Service Representative
- Hegins, PA (23 miles from Selinsgrove, PA)
- 45+ days ago
- Hegins, PA (23 miles from Selinsgrove, PA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hegins, PA (23 miles from Selinsgrove, PA)
- 90+ days ago
- Hegins, PA (23 miles from Selinsgrove, PA)
- 90+ days ago
POSITION TITLE: Customer Service/Service Desk DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...
Demographic Data for Selinsgrove, PA
Moving to Selinsgrove, PA? Find some basic demographic data about Selinsgrove, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Selinsgrove, PA
Highest Education Level
Customer Services in Selinsgrove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »