Customer Service Jobs in Scottdale, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 13 days ago
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 13 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative- Domestic Relations
- Greensburg, PA (15 miles from Scottdale, PA)
- 1 hour ago
- Greensburg, PA (15 miles from Scottdale, PA)
- 1 hour ago
Domestic Relations has an opening for a Customer Service Representative. Any interested candidates should submit their interest in writing to the Director, Timothy Cawoski....
Associate, Client Service Representative II
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 14 hours ago
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 14 hours ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Supervisor - Part Time
- Greensburg, PA (15 miles from Scottdale, PA)
- 1 day ago
- Greensburg, PA (15 miles from Scottdale, PA)
- 1 day ago
Role models outstanding customer service....
Retail Customer Service Associate
- Greensburg, PA (15 miles from Scottdale, PA)
- 2 days ago
- Greensburg, PA (15 miles from Scottdale, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
- Greensburg, PA (15 miles from Scottdale, PA)
- 5 days ago
- Greensburg, PA (15 miles from Scottdale, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Belle Vernon, PA (12 miles from Scottdale, PA)
- 5 days ago
- Belle Vernon, PA (12 miles from Scottdale, PA)
- 5 days ago
a Customer Service Representative....
Customer Service Representative
- Connellsville, PA (6 miles from Scottdale, PA)
- 6 days ago
- Connellsville, PA (6 miles from Scottdale, PA)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- McKeesport, PA (18 miles from Scottdale, PA)
- 6 days ago
- McKeesport, PA (18 miles from Scottdale, PA)
- 6 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Patient Registration
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 6 days ago
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (9 miles from Scottdale, PA)
- 6 days ago
- United, PA (9 miles from Scottdale, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- United, PA (9 miles from Scottdale, PA)
- 6 days ago
- United, PA (9 miles from Scottdale, PA)
- 6 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- United, PA (9 miles from Scottdale, PA)
- 7 days ago
- United, PA (9 miles from Scottdale, PA)
- 7 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 7 days ago
- Pittsburgh, PA (23 miles from Scottdale, PA)
- 7 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Demographic Data for Scottdale, PA
Moving to Scottdale, PA? Find some basic demographic data about Scottdale, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Scottdale, PA
Highest Education Level
Customer Services in Scottdale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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