Customer Service Jobs in Schuylkill Haven, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hamburg, PA (11 miles from Schuylkill Haven, PA)
- 10 hours ago
- Hamburg, PA (11 miles from Schuylkill Haven, PA)
- 10 hours ago
Proficiency in using customer service software and Microsoft Office tools. Problem-solving skills with a proactive and solution-oriented approach....
- Shamokin, PA (19 miles from Schuylkill Haven, PA)
- 1 day ago
- Shamokin, PA (19 miles from Schuylkill Haven, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Retail Customer Service Associate
- Temple, PA (21 miles from Schuylkill Haven, PA)
- 2 days ago
- Temple, PA (21 miles from Schuylkill Haven, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative - Work From Home
- Lebanon, PA (23 miles from Schuylkill Haven, PA)
- 4 days ago
- Lebanon, PA (23 miles from Schuylkill Haven, PA)
- 4 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Minersville, PA (6 miles from Schuylkill Haven, PA)
- 5 days ago
- Minersville, PA (6 miles from Schuylkill Haven, PA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 15 days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 19 days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 19 days ago
Provide feedback on the efficiency/effectiveness of the customer service processes, procedures and products; provide recommendations for improvements Assist routers and activity trip coordinators, as...
Customer Service Representative
- Lebanon, PA (23 miles from Schuylkill Haven, PA)
- 21 days ago
- Lebanon, PA (23 miles from Schuylkill Haven, PA)
- 21 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 24 days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 24 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
- Jonestown, PA (20 miles from Schuylkill Haven, PA)
- 26 days ago
- Jonestown, PA (20 miles from Schuylkill Haven, PA)
- 26 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 28 days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 28 days ago
Provide an exceptional customer service experience....
Retail Customer Service Cashier
- Jonestown, PA (20 miles from Schuylkill Haven, PA)
- 29 days ago
- Jonestown, PA (20 miles from Schuylkill Haven, PA)
- 29 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Hamburg, PA (11 miles from Schuylkill Haven, PA)
- 29 days ago
- Hamburg, PA (11 miles from Schuylkill Haven, PA)
- 29 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 30+ days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Dispensary Associate - Part-time
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 30+ days ago
- Reading, PA (21 miles from Schuylkill Haven, PA)
- 30+ days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Schuylkill Haven, PA
Moving to Schuylkill Haven, PA? Find some basic demographic data about Schuylkill Haven, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Schuylkill Haven, PA
Highest Education Level
Customer Services in Schuylkill Haven, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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