Customer Service Jobs in Saylorsburg, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Representative - Work From Home

  • Stroudsburg, PA (4 miles from Saylorsburg, PA)
  • 22 hours ago
  • Stroudsburg, PA (4 miles from Saylorsburg, PA)
  • 22 hours ago

FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Veterinary Client Service Representative

  • Washington, NJ (21 miles from Saylorsburg, PA)
  • 1 day ago
  • Washington, NJ (21 miles from Saylorsburg, PA)
  • 1 day ago

Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...

Customer Service Associate

  • Marshalls Creek, PA (15 miles from Saylorsburg, PA)
  • 1 day ago
  • Marshalls Creek, PA (15 miles from Saylorsburg, PA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Care Representative

  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 2 days ago
  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 2 days ago

goods....

Customer Service Representative

  • Pen Argyl, PA (7 miles from Saylorsburg, PA)
  • 2 days ago
  • Pen Argyl, PA (7 miles from Saylorsburg, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Sales and Customer Relations Specialist

  • Mount Bethel, PA (13 miles from Saylorsburg, PA)
  • 2 days ago
  • Mount Bethel, PA (13 miles from Saylorsburg, PA)
  • 2 days ago

This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....

Customer Care Representative

  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 3 days ago
  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 3 days ago

Documents all communication accurately within designated platform with Customer Service....

Customer Care Representative - Premier Dietary Supplements

  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 4 days ago
  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 4 days ago

goods....

Customer Experience Associate

  • Bethlehem, PA (22 miles from Saylorsburg, PA)
  • 5 days ago
  • Bethlehem, PA (22 miles from Saylorsburg, PA)
  • 5 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Phillipsburg, NJ (19 miles from Saylorsburg, PA)
  • 6 days ago
  • Phillipsburg, NJ (19 miles from Saylorsburg, PA)
  • 6 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Retail Customer Experience Associate, Lehigh Valley - Full Time

  • Whitehall, PA (19 miles from Saylorsburg, PA)
  • 7 days ago
  • Whitehall, PA (19 miles from Saylorsburg, PA)
  • 7 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 8 days ago
  • Allentown, PA (22 miles from Saylorsburg, PA)
  • 8 days ago

Position Overview: Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....

Customer Service Representative

  • Whitehall, PA (19 miles from Saylorsburg, PA)
  • 9 days ago
  • Whitehall, PA (19 miles from Saylorsburg, PA)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Bilingual

  • Slatington, PA (18 miles from Saylorsburg, PA)
  • 10 days ago
  • Slatington, PA (18 miles from Saylorsburg, PA)
  • 10 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Accounts Advisor

  • East Stroudsburg, PA (14 miles from Saylorsburg, PA)
  • 13 days ago
  • East Stroudsburg, PA (14 miles from Saylorsburg, PA)
  • 13 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Demographic Data for Saylorsburg, PA

Moving to Saylorsburg, PA? Find some basic demographic data about Saylorsburg, PA below.


Local
National
11,992
108
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Saylorsburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saylorsburg, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saylorsburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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