Customer Service Jobs in Russellton, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Associate, Client Service Representative II

  • Pittsburgh, PA (17 miles from Russellton, PA)
  • 16 hours ago
  • Pittsburgh, PA (17 miles from Russellton, PA)
  • 16 hours ago

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...

Client Service Representative

  • Pittsburgh, PA (17 miles from Russellton, PA)
  • 1 day ago
  • Pittsburgh, PA (17 miles from Russellton, PA)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Brentwood, PA (17 miles from Russellton, PA)
  • 1 day ago
  • Brentwood, PA (17 miles from Russellton, PA)
  • 1 day ago

Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative - Second Shift

  • Brentwood, PA (17 miles from Russellton, PA)
  • 1 day ago
  • Brentwood, PA (17 miles from Russellton, PA)
  • 1 day ago

Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Lead Customer Service Representative

  • Bridgeville, PA (24 miles from Russellton, PA)
  • 1 day ago
  • Bridgeville, PA (24 miles from Russellton, PA)
  • 1 day ago

Customer Service Representative....

Retail Customer Service Associate

  • Butler, PA (21 miles from Russellton, PA)
  • 2 days ago
  • Butler, PA (21 miles from Russellton, PA)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...

Customer Service Representative (CSR) - Background Clearance Investigations

  • Butler, PA (21 miles from Russellton, PA)
  • 3 days ago
  • Butler, PA (21 miles from Russellton, PA)
  • 3 days ago

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...

Customer Service Representative (CSR) Tier 1

  • Butler, PA (21 miles from Russellton, PA)
  • 3 days ago
  • Butler, PA (21 miles from Russellton, PA)
  • 3 days ago

General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...

Customer Service Representative

  • Penn Hills, PA (10 miles from Russellton, PA)
  • 3 days ago
  • Penn Hills, PA (10 miles from Russellton, PA)
  • 3 days ago

Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....

Customer Service Representative - Work From Home

  • Bethel Park, PA (22 miles from Russellton, PA)
  • 4 days ago
  • Bethel Park, PA (22 miles from Russellton, PA)
  • 4 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Penn Hills, PA (10 miles from Russellton, PA)
  • 6 days ago
  • Penn Hills, PA (10 miles from Russellton, PA)
  • 6 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warrendale, PA (13 miles from Russellton, PA)
  • 6 days ago
  • Warrendale, PA (13 miles from Russellton, PA)
  • 6 days ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Customer Service Representative

  • McKeesport, PA (19 miles from Russellton, PA)
  • 6 days ago
  • McKeesport, PA (19 miles from Russellton, PA)
  • 6 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Sales & Customer Service Associate

  • Wexford, PA (12 miles from Russellton, PA)
  • 6 days ago
  • Wexford, PA (12 miles from Russellton, PA)
  • 6 days ago

service and help everyone feel valued and understood....

Customer Service Representative

  • Wexford, PA (12 miles from Russellton, PA)
  • 6 days ago
  • Wexford, PA (12 miles from Russellton, PA)
  • 6 days ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Russellton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Russellton, PA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Russellton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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