Customer Service Jobs in Rochester, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Glenshaw, PA (19 miles from Rochester, PA)
- 3 hours ago
- Glenshaw, PA (19 miles from Rochester, PA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Wexford, PA (10 miles from Rochester, PA)
- 18 hours ago
- Wexford, PA (10 miles from Rochester, PA)
- 18 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Crafton, PA (21 miles from Rochester, PA)
- 1 day ago
- Crafton, PA (21 miles from Rochester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Glenshaw, PA (19 miles from Rochester, PA)
- 1 day ago
- Glenshaw, PA (19 miles from Rochester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Butler, PA (20 miles from Rochester, PA)
- 2 days ago
- Butler, PA (20 miles from Rochester, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
Customer Service Representative I
- Saxonburg, PA (20 miles from Rochester, PA)
- 4 days ago
- Saxonburg, PA (20 miles from Rochester, PA)
- 4 days ago
Customer Service Representative I Location: Saxonburg, PA Luxfer Powders is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology...
Summer Customer Service Representative - Neshannock Twp - New Castle, PA
- New Castle, PA (16 miles from Rochester, PA)
- 5 days ago
- New Castle, PA (16 miles from Rochester, PA)
- 5 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Customer Service Representative
- New Castle, PA (16 miles from Rochester, PA)
- 5 days ago
- New Castle, PA (16 miles from Rochester, PA)
- 5 days ago
Including overseeing the other customer service supervisors. Sufficient math skills to use cash register and complete paperwork. Follow cash and banking procedures accurately....
- Crafton, PA (21 miles from Rochester, PA)
- 6 days ago
- Crafton, PA (21 miles from Rochester, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Pittsburgh, PA (15 miles from Rochester, PA)
- 6 days ago
- Pittsburgh, PA (15 miles from Rochester, PA)
- 6 days ago
service to members....
Customer Service Representative (Loan Consultant l)
- Butler, PA (20 miles from Rochester, PA)
- 7 days ago
- Butler, PA (20 miles from Rochester, PA)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Dispensary Associate-FT (Monaca)
- Monaca, PA (7 miles from Rochester, PA)
- 14 days ago
- Monaca, PA (7 miles from Rochester, PA)
- 14 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-PT (Monaca)
- Monaca, PA (7 miles from Rochester, PA)
- 14 days ago
- Monaca, PA (7 miles from Rochester, PA)
- 14 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Sales & Customer Service Associate
- Wexford, PA (10 miles from Rochester, PA)
- 15 days ago
- Wexford, PA (10 miles from Rochester, PA)
- 15 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Cranberry Township, PA (6 miles from Rochester, PA)
- 17 days ago
- Cranberry Township, PA (6 miles from Rochester, PA)
- 17 days ago
Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:- Customer Service- Product Knowledge- Quality Focus- Problem Solving- Market Knowledge- Documentation Skills...
Demographic Data for Rochester, PA
Moving to Rochester, PA? Find some basic demographic data about Rochester, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rochester, PA
Highest Education Level
Customer Services in Rochester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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