Customer Service Jobs in Robinson, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Licensed Customer Service Representative - PNC Investments

  • Home, PA (23 miles from Robinson, PA)
  • 1 hour ago
  • Home, PA (23 miles from Robinson, PA)
  • 1 hour ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Client Service Representative

  • United, PA (23 miles from Robinson, PA)
  • 19 hours ago
  • United, PA (23 miles from Robinson, PA)
  • 19 hours ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Customer Service Representative Specialist - PNC Investments

  • Home, PA (23 miles from Robinson, PA)
  • 1 day ago
  • Home, PA (23 miles from Robinson, PA)
  • 1 day ago

Job Description Performs specialized customer service activities and initiatives....

Customer Service Representative

  • Johnstown, PA (12 miles from Robinson, PA)
  • 5 days ago
  • Johnstown, PA (12 miles from Robinson, PA)
  • 5 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative - Work From Home (Monroeville, PA)

  • Home, PA (23 miles from Robinson, PA)
  • 6 days ago
  • Home, PA (23 miles from Robinson, PA)
  • 6 days ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Customer Accounts Advisor

  • United, PA (23 miles from Robinson, PA)
  • 11 days ago
  • United, PA (23 miles from Robinson, PA)
  • 11 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • United, PA (23 miles from Robinson, PA)
  • 11 days ago
  • United, PA (23 miles from Robinson, PA)
  • 11 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Associate Customer Service Representative

  • Home, PA (23 miles from Robinson, PA)
  • 13 days ago
  • Home, PA (23 miles from Robinson, PA)
  • 13 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Customer Service Representative - Bilingual

  • United, PA (23 miles from Robinson, PA)
  • 13 days ago
  • United, PA (23 miles from Robinson, PA)
  • 13 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Ebensburg, PA (20 miles from Robinson, PA)
  • 14 days ago
  • Ebensburg, PA (20 miles from Robinson, PA)
  • 14 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Greensburg, PA (22 miles from Robinson, PA)
  • 14 days ago
  • Greensburg, PA (22 miles from Robinson, PA)
  • 14 days ago

Store 2743009: RD 6, Box 215A, Greensburg, Pennsylvania 15601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Health Care Business - Ops

  • Home, PA (23 miles from Robinson, PA)
  • 14 days ago
  • Home, PA (23 miles from Robinson, PA)
  • 14 days ago

Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....

Customer Service Representative

  • Home, PA (23 miles from Robinson, PA)
  • 20 days ago
  • Home, PA (23 miles from Robinson, PA)
  • 20 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

ULINE- Customer Service Representative

  • United, PA (23 miles from Robinson, PA)
  • 20 days ago
  • United, PA (23 miles from Robinson, PA)
  • 20 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Retail Customer Service Supervisor

  • Greensburg, PA (22 miles from Robinson, PA)
  • 21 days ago
  • Greensburg, PA (22 miles from Robinson, PA)
  • 21 days ago

Role models outstanding customer service....

Demographic Data for Robinson, PA

Moving to Robinson, PA? Find some basic demographic data about Robinson, PA below.


Local
National
631
5
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Robinson, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Robinson, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Robinson, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »