Customer Service Jobs in Robesonia, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Dispensary Associate - Part time

  • Trulieve
  • Lancaster, PA (22 miles from Robesonia, PA)
  • 1 day ago
  • Lancaster, PA (22 miles from Robesonia, PA)
  • 1 day ago

Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....

In Person Part Time

Customer Service Associate I

  • DollarTree
  • Tremont, PA (23 miles from Robesonia, PA)
  • 2 days ago
  • Tremont, PA (23 miles from Robesonia, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Representative

  • New Enterprise Stone & Lime Co., Inc.
  • East Earl, PA (16 miles from Robesonia, PA)
  • 4 days ago
  • East Earl, PA (16 miles from Robesonia, PA)
  • 4 days ago

Customer Service Representative - What Will You Do?...

In Person

Customer Experience Associate

  • 010 Weis Markets, Inc.
  • Manheim, PA (20 miles from Robesonia, PA)
  • 4 days ago
  • Manheim, PA (20 miles from Robesonia, PA)
  • 4 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Customer Experience Associate

  • Weis Markets, Inc.
  • Wyomissing, PA (8 miles from Robesonia, PA)
  • 6 days ago
  • Wyomissing, PA (8 miles from Robesonia, PA)
  • 6 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Customer Service Associate 11

  • DollarTree
  • Kutztown, PA (22 miles from Robesonia, PA)
  • 8 days ago
  • Kutztown, PA (22 miles from Robesonia, PA)
  • 8 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Lancaster, PA (22 miles from Robesonia, PA)
  • 15 days ago
  • Lancaster, PA (22 miles from Robesonia, PA)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Retail Customer Service Associate Part Time

  • BJ's
  • Reading, PA (9 miles from Robesonia, PA)
  • 17 days ago
  • Reading, PA (9 miles from Robesonia, PA)
  • 17 days ago

Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....

In Person Part Time

Part Time Dispensary Associate

  • Maitri Medicinals
  • Annville, PA (23 miles from Robesonia, PA)
  • 21 days ago
  • Annville, PA (23 miles from Robesonia, PA)
  • 21 days ago

Summary: The Dispensary Associate is responsible for providing exceptional patient customer service, educating customers on medical marijuana products, and ensuring accurate and compliant sales transactions...

In Person Part Time

Dispensary Associate Lead

  • Maitri Medicinals
  • Annville, PA (23 miles from Robesonia, PA)
  • 23 days ago
  • Annville, PA (23 miles from Robesonia, PA)
  • 23 days ago

Deliver prompt, courteous, and knowledgeable customer service while communicating current promotions and responding to product-related inquiries....

In Person

Customer Experience Associate

  • Weis
  • Lebanon, PA (15 miles from Robesonia, PA)
  • 29 days ago
  • Lebanon, PA (15 miles from Robesonia, PA)
  • 29 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Customer Service Associate I

  • Dollar Tree
  • Reading, PA (9 miles from Robesonia, PA)
  • 30+ days ago
  • Reading, PA (9 miles from Robesonia, PA)
  • 30+ days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate II

  • DollarTree
  • Sinking Spring, PA (5 miles from Robesonia, PA)
  • 30+ days ago
  • Sinking Spring, PA (5 miles from Robesonia, PA)
  • 30+ days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Retail Customer Service Desk Associate

  • Harbor Freight Tools
  • Wyomissing, PA (8 miles from Robesonia, PA)
  • 30+ days ago
  • Wyomissing, PA (8 miles from Robesonia, PA)
  • 30+ days ago

I AM AN EMPLOYEE View More Jobs Retail Customer Service Desk Associate - FT Wyomissing, PA, United States JOB DESCRIPTION Customer Service Desk Associate Experienced Customer Service Desk Associates...

In Person

Customer Service Representative

  • SDS Holdings LLC
  • Reading, PA (10 miles from Robesonia, PA)
  • 30+ days ago
  • Reading, PA (10 miles from Robesonia, PA)
  • 30+ days ago

English Sign In Search for Jobs Introduce Yourself Customer Service Representative page is loaded Customer Service Representative Apply locations Reading, Pennsylvania time type Full time posted on...

In Person

Demographic Data for Robesonia, PA

Moving to Robesonia, PA? Find some basic demographic data about Robesonia, PA below.


Local
National
5,075
117
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Robesonia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Robesonia, PA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Robesonia, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »