Customer Service Jobs in Reading, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Pennsburg, PA (24 miles from Reading, PA)
- 14 hours ago
- Pennsburg, PA (24 miles from Reading, PA)
- 14 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Distribution Customer Service Representative
- Breinigsville, PA (19 miles from Reading, PA)
- 23 hours ago
- Breinigsville, PA (19 miles from Reading, PA)
- 23 hours ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
- Morgantown, PA (13 miles from Reading, PA)
- 1 day ago
- Morgantown, PA (13 miles from Reading, PA)
- 1 day ago
service or manufacturing environment KNOWLEDGE & PERSONAL ATTRIBUTES: High level of attention to detail Previous experience as customer service rep, receptionist, call center agent, data entry clerk...
- Spring City, PA (21 miles from Reading, PA)
- 3 days ago
- Spring City, PA (21 miles from Reading, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
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Customer Service Representative - Bilingual
- Hereford, PA (21 miles from Reading, PA)
- 3 days ago
- Hereford, PA (21 miles from Reading, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Hereford, PA (21 miles from Reading, PA)
- 3 days ago
- Hereford, PA (21 miles from Reading, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Service Center Reading - Centre Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Representative
- Temple, PA (4 miles from Reading, PA)
- 5 days ago
- Temple, PA (4 miles from Reading, PA)
- 5 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service Representative
- Shillington, PA (4 miles from Reading, PA)
- 8 days ago
- Shillington, PA (4 miles from Reading, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Spring City, PA (21 miles from Reading, PA)
- 8 days ago
- Spring City, PA (21 miles from Reading, PA)
- 8 days ago
We have an opening for an experienced Customer Service Representative to join the company....
Customer Service Representative
- New Holland, PA (17 miles from Reading, PA)
- 12 days ago
- New Holland, PA (17 miles from Reading, PA)
- 12 days ago
Preferred: 3+ years in a customer service or inside sales role Familiarity with building products or the fencing industry Experience working within a cross-functional team....
Retail Customer Service Associate
- Temple, PA (4 miles from Reading, PA)
- 13 days ago
- Temple, PA (4 miles from Reading, PA)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Candidates with some customer service experience who are looking to grow into an inside sales related role in our Remarketing organization are encouraged to apply....
How You Will Make an Impact The Customer Service Representative II works directly with external customers and provides support by performing order entry, order status queries, load management, and assisting...
Demographic Data for Reading, PA
Moving to Reading, PA? Find some basic demographic data about Reading, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Reading, PA
Highest Education Level
Customer Services in Reading, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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