Customer Service Jobs in Quentin, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Steelton, PA (21 miles from Quentin, PA)
- 2 hours ago
- Steelton, PA (21 miles from Quentin, PA)
- 2 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mount Joy, PA (11 miles from Quentin, PA)
- 7 hours ago
- Mount Joy, PA (11 miles from Quentin, PA)
- 7 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Harrisburg, PA (23 miles from Quentin, PA)
- 13 hours ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 13 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Remote Customer Service Representative
- Harrisburg, PA (23 miles from Quentin, PA)
- 1 day ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (23 miles from Quentin, PA)
- 1 day ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLNS Airport- PT Customer Service Agent
- Lititz, PA (10 miles from Quentin, PA)
- 4 days ago
- Lititz, PA (10 miles from Quentin, PA)
- 4 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....
Customer Service Representative
- Harrisburg, PA (23 miles from Quentin, PA)
- 6 days ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 6 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Customer Service Representative
- Harrisburg, PA (23 miles from Quentin, PA)
- 9 days ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 9 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- E Petersburg, PA (13 miles from Quentin, PA)
- 10 days ago
- E Petersburg, PA (13 miles from Quentin, PA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (15 miles from Quentin, PA)
- 10 days ago
- Lancaster, PA (15 miles from Quentin, PA)
- 10 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (15 miles from Quentin, PA)
- 13 days ago
- Lancaster, PA (15 miles from Quentin, PA)
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Relations Associate - Part Time
- Harrisburg, PA (23 miles from Quentin, PA)
- 13 days ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 13 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative (CSR) Tier 3
- Harrisburg, PA (23 miles from Quentin, PA)
- 14 days ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 14 days ago
Essential Duties and Responsibilities: - Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas. - May respond to e-mail inquiries. - Customer...
Customer Service Representative
- Lebanon, PA (1 mile from Quentin, PA)
- 15 days ago
- Lebanon, PA (1 mile from Quentin, PA)
- 15 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (23 miles from Quentin, PA)
- 17 days ago
- Harrisburg, PA (23 miles from Quentin, PA)
- 17 days ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Quentin, PA
Highest Education Level
Customer Services in Quentin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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