Customer Service Jobs in Quakertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (22 miles from Quakertown, PA)
- 1 day ago
- Norristown, PA (22 miles from Quakertown, PA)
- 1 day ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
Customer Service Representative $17 hourly
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 4 hours ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 4 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Easton, PA (20 miles from Quakertown, PA)
- 5 hours ago
- Easton, PA (20 miles from Quakertown, PA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pennsburg, PA (9 miles from Quakertown, PA)
- 5 hours ago
- Pennsburg, PA (9 miles from Quakertown, PA)
- 5 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Hatfield, PA (12 miles from Quakertown, PA)
- 2 days ago
- Hatfield, PA (12 miles from Quakertown, PA)
- 2 days ago
Focuses on stock allocation issues to maximize customer service levels. May re-prioritize delivery schedule to meet customer commitments....
Customer Service Representative
- Boyertown, PA (20 miles from Quakertown, PA)
- 2 days ago
- Boyertown, PA (20 miles from Quakertown, PA)
- 2 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
In this role you will: provide exceptional customer service via phone and email assist the team by processing incoming orders manage order fulfillment including processing and printing webstore retail...
- Lansdale, PA (16 miles from Quakertown, PA)
- 4 days ago
- Lansdale, PA (16 miles from Quakertown, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Customer Service Representative
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 5 days ago
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Limeport, PA (7 miles from Quakertown, PA)
- 5 days ago
- Limeport, PA (7 miles from Quakertown, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Norristown, PA (22 miles from Quakertown, PA)
- 5 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA (9 miles from Quakertown, PA)
- 6 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 6 days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
Retail Customer Service Associate Part Time
- Allentown, PA (12 miles from Quakertown, PA)
- 6 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 6 days ago
service to members....
PartTime Customer Service Associate Pro Weekend
- Hatfield, PA (12 miles from Quakertown, PA)
- 6 days ago
- Hatfield, PA (12 miles from Quakertown, PA)
- 6 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Quakertown, PA
Highest Education Level
Customer Services in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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