Customer Service Jobs in Quakertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (6 miles from Quakertown, PA)
- 9 hours ago
- Pennridge Animal Hospital
- Perkasie, PA (6 miles from Quakertown, PA)
- 9 hours ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative
- Colmar, PA (13 miles from Quakertown, PA)
- 8 hours ago
- Colmar, PA (13 miles from Quakertown, PA)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Nights/Weekends
- Allentown, PA (12 miles from Quakertown, PA)
- 20 hours ago
- Allentown, PA (12 miles from Quakertown, PA)
- 20 hours ago
As the name suggests, your main priority is to provide great customer service....
- Pennsburg, PA (9 miles from Quakertown, PA)
- 1 day ago
- Pennsburg, PA (9 miles from Quakertown, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Bilingual
- Hilltown, PA (10 miles from Quakertown, PA)
- 1 day ago
- Hilltown, PA (10 miles from Quakertown, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Slatington, PA (24 miles from Quakertown, PA)
- 1 day ago
- Slatington, PA (24 miles from Quakertown, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (21 miles from Quakertown, PA)
- 1 day ago
- Schnecksville, PA (21 miles from Quakertown, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Loss Prevention Customer Service Associate II
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 3 days ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Allentown, PA (12 miles from Quakertown, PA)
- 3 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Norristown, PA (22 miles from Quakertown, PA)
- 3 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Willow Grove, PA (23 miles from Quakertown, PA)
- 3 days ago
- Willow Grove, PA (23 miles from Quakertown, PA)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Allentown, PA (12 miles from Quakertown, PA)
- 3 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 3 days ago
Provide positive energy and top-notch customer service....
Customer Service Associate - Part-Time Nights / Weekends
- New Hope, PA (18 miles from Quakertown, PA)
- 4 days ago
- New Hope, PA (18 miles from Quakertown, PA)
- 4 days ago
Customer Service Associate - Part-Time Nights / Weekends Part Time - 13-29 hours New Hope, PA, US 5 days ago Requisition ID: 1546 Salary Range: $11.00 To $15.00 Hourly Job Description Job Title: Customer...
Dispensary Associate - Part Time
- Linfield, PA (21 miles from Quakertown, PA)
- 4 days ago
- Linfield, PA (21 miles from Quakertown, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Associate - Temporary
- Norristown, PA (22 miles from Quakertown, PA)
- 5 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Quakertown, PA
Highest Education Level
Customer Services in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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