Customer Service Jobs in Quakertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Macungie, PA (14 miles from Quakertown, PA)
- 9 hours ago
- Macungie, PA (14 miles from Quakertown, PA)
- 9 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Jamison, PA (19 miles from Quakertown, PA)
- 13 hours ago
- Jamison, PA (19 miles from Quakertown, PA)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Oaks, PA (23 miles from Quakertown, PA)
- 17 hours ago
- Oaks, PA (23 miles from Quakertown, PA)
- 17 hours ago
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their...
- Willow Grove, PA (23 miles from Quakertown, PA)
- 1 day ago
- Willow Grove, PA (23 miles from Quakertown, PA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Associate - Temporary
- Lansdale, PA (16 miles from Quakertown, PA)
- 2 days ago
- Lansdale, PA (16 miles from Quakertown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hatboro, PA (22 miles from Quakertown, PA)
- 2 days ago
- Hatboro, PA (22 miles from Quakertown, PA)
- 2 days ago
Position Summary: Sentinel Process Systems is seeking a Technical Customer Service Representative to support our growing customer base in the pharmaceutical and biotech industries....
Customer Service Associate - Nights/Weekends
- Allentown, PA (12 miles from Quakertown, PA)
- 2 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
ULINE- Customer Service Representative
- Limeport, PA (7 miles from Quakertown, PA)
- 3 days ago
- Limeport, PA (7 miles from Quakertown, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Bethlehem, PA (9 miles from Quakertown, PA)
- 3 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 3 days ago
Collaborate with internal departments such as Order Fulfillment, Planning, Manufacturing, Finance, and Shipping to ensure timely delivery and resolution of customer inquiries....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Doylestown, PA (14 miles from Quakertown, PA)
- 3 days ago
- Doylestown, PA (14 miles from Quakertown, PA)
- 3 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Remote Customer Service Representative
- Blue Bell, PA (20 miles from Quakertown, PA)
- 4 days ago
- Blue Bell, PA (20 miles from Quakertown, PA)
- 4 days ago
Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkRemote Customer Service Representative - Optum
- Blue Bell, PA (20 miles from Quakertown, PA)
- 4 days ago
- Blue Bell, PA (20 miles from Quakertown, PA)
- 4 days ago
Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkCustomer Service Representative
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
Customer Service Representative Third Party CS Bethlehem, PA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote WorkCustomer Service Representative
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
Customer Service Representative Sunrise Systems, Inc....
Customer Service Representative
- Macungie, PA (14 miles from Quakertown, PA)
- 5 days ago
- Macungie, PA (14 miles from Quakertown, PA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Quakertown, PA
Highest Education Level
Customer Services in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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