Customer Service Jobs in Pottstown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Clerical Assistant 3)
- Reading, PA (18 miles from Pottstown, PA)
- moments ago
- Reading, PA (18 miles from Pottstown, PA)
- moments ago
Are you passionate about customer service and looking for an opportunity to enhance your skills?...
Customer Service Representative ($16+/hr)
- Malvern, PA (15 miles from Pottstown, PA)
- 15 hours ago
- Malvern, PA (15 miles from Pottstown, PA)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Collegeville, PA (11 miles from Pottstown, PA)
- 17 hours ago
- Collegeville, PA (11 miles from Pottstown, PA)
- 17 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Dispensary Associate - Part-time
- Reading, PA (18 miles from Pottstown, PA)
- 22 hours ago
- Reading, PA (18 miles from Pottstown, PA)
- 22 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Radnor, PA (17 miles from Pottstown, PA)
- 1 day ago
- Radnor, PA (17 miles from Pottstown, PA)
- 1 day ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Associate - Temporary
- Lansdale, PA (17 miles from Pottstown, PA)
- 1 day ago
- Lansdale, PA (17 miles from Pottstown, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Front Desk / Customer Service Representative
- King of Prussia, PA (16 miles from Pottstown, PA)
- 2 days ago
- King of Prussia, PA (16 miles from Pottstown, PA)
- 2 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
ULINE- Customer Service Representative
- Limeport, PA (19 miles from Pottstown, PA)
- 2 days ago
- Limeport, PA (19 miles from Pottstown, PA)
- 2 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Doylestown, PA (24 miles from Pottstown, PA)
- 2 days ago
- Doylestown, PA (24 miles from Pottstown, PA)
- 2 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Remote Customer Service Representative
- Blue Bell, PA (19 miles from Pottstown, PA)
- 3 days ago
- Blue Bell, PA (19 miles from Pottstown, PA)
- 3 days ago
Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkPharmacy Customer Service Associate
- King of Prussia, PA (16 miles from Pottstown, PA)
- 3 days ago
- King of Prussia, PA (16 miles from Pottstown, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Wyomissing, PA (19 miles from Pottstown, PA)
- 4 days ago
- Wyomissing, PA (19 miles from Pottstown, PA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Remote Customer Service Representative - Optum
- Blue Bell, PA (19 miles from Pottstown, PA)
- 4 days ago
- Blue Bell, PA (19 miles from Pottstown, PA)
- 4 days ago
Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkCustomer Service Representative - REMOTE
- King of Prussia, PA (16 miles from Pottstown, PA)
- 4 days ago
- King of Prussia, PA (16 miles from Pottstown, PA)
- 4 days ago
Summary: The Customer Service Representative is responsible for providing excellent customer service to IPM guarantors who have questions or complaints regarding their IPM statement or other related...
Remote Work- Perkasie, PA (22 miles from Pottstown, PA)
- 4 days ago
- Perkasie, PA (22 miles from Pottstown, PA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Pottstown, PA
Moving to Pottstown, PA? Find some basic demographic data about Pottstown, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Pottstown, PA
Highest Education Level
Customer Services in Pottstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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