Customer Service Jobs in Pottstown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- West Chester, PA (18 miles from Pottstown, PA)
- 15 hours ago
- West Chester, PA (18 miles from Pottstown, PA)
- 15 hours ago
service and communication skills Strong organization skills and attention to detail Strong technical skills Will be required to obtain insurance license within 6 months of hire, cost and training supported...
Customer Service Representative
- Lansdale, PA (17 miles from Pottstown, PA)
- 9 hours ago
- Lansdale, PA (17 miles from Pottstown, PA)
- 9 hours ago
Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment. Process customer returns: RGA paperwork and manage open RGA....
Customer Service Representative
- Morgantown, PA (16 miles from Pottstown, PA)
- 15 hours ago
- Morgantown, PA (16 miles from Pottstown, PA)
- 15 hours ago
Ability to multi-task issuing credits and rebills according to policy and procedure Additional Skills & Info + High school diploma or GED required + 2+ years of manufacturing customer service experience...
Customer Service Representative
- Downingtown, PA (16 miles from Pottstown, PA)
- 16 hours ago
- Downingtown, PA (16 miles from Pottstown, PA)
- 16 hours ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative $17 hourly
- Plymouth Meeting, PA (20 miles from Pottstown, PA)
- 23 hours ago
- Plymouth Meeting, PA (20 miles from Pottstown, PA)
- 23 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Pennsburg, PA (11 miles from Pottstown, PA)
- 1 day ago
- Pennsburg, PA (11 miles from Pottstown, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Hatfield, PA (16 miles from Pottstown, PA)
- 3 days ago
- Hatfield, PA (16 miles from Pottstown, PA)
- 3 days ago
Focuses on stock allocation issues to maximize customer service levels. May re-prioritize delivery schedule to meet customer commitments....
- Reading, PA (18 miles from Pottstown, PA)
- 3 days ago
- Reading, PA (18 miles from Pottstown, PA)
- 3 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Honey Brook, PA (18 miles from Pottstown, PA)
- 3 days ago
- Honey Brook, PA (18 miles from Pottstown, PA)
- 3 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Customer Service Representative
- Boyertown, PA (7 miles from Pottstown, PA)
- 3 days ago
- Boyertown, PA (7 miles from Pottstown, PA)
- 3 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Retail Customer Service Associate
- Malvern, PA (15 miles from Pottstown, PA)
- 3 days ago
- Malvern, PA (15 miles from Pottstown, PA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - New Opening!
- Quakertown, PA (20 miles from Pottstown, PA)
- 4 days ago
- Quakertown, PA (20 miles from Pottstown, PA)
- 4 days ago
In this role you will: provide exceptional customer service via phone and email assist the team by processing incoming orders manage order fulfillment including processing and printing webstore retail...
- Lansdale, PA (17 miles from Pottstown, PA)
- 4 days ago
- Lansdale, PA (17 miles from Pottstown, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Conshohocken, PA (20 miles from Pottstown, PA)
- 5 days ago
- Conshohocken, PA (20 miles from Pottstown, PA)
- 5 days ago
Comp: $50K-$55K plus bonus Duties & Responsibilities Prepare shipping documents for orders scheduled to ship at the beginning of each business day and take them to the warehouse Assist customers...
Customer Service Representative
- Quakertown, PA (20 miles from Pottstown, PA)
- 5 days ago
- Quakertown, PA (20 miles from Pottstown, PA)
- 5 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for Pottstown, PA
Moving to Pottstown, PA? Find some basic demographic data about Pottstown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pottstown, PA
Highest Education Level
Customer Services in Pottstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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