Customer Service Jobs in Pocono Summit, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Buck Hill Falls, PA (10 miles from Pocono Summit, PA)
- 1 day ago
- Buck Hill Falls, PA (10 miles from Pocono Summit, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Pittston, PA (22 miles from Pocono Summit, PA)
- 4 days ago
- Pittston, PA (22 miles from Pocono Summit, PA)
- 4 days ago
service, insurance, contact center, client services Additional Skills & Qualifications Previous experience in any area of the following areas of insurance highly desired: professional liability, small...
- Pittston, PA (22 miles from Pocono Summit, PA)
- 4 days ago
- Pittston, PA (22 miles from Pocono Summit, PA)
- 4 days ago
Their commitment to outstanding customer service and high-quality products sets them apart in the industry....
- Nazareth, PA (24 miles from Pocono Summit, PA)
- 6 days ago
- Nazareth, PA (24 miles from Pocono Summit, PA)
- 6 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
- East Stroudsburg, PA (15 miles from Pocono Summit, PA)
- 8 days ago
- East Stroudsburg, PA (15 miles from Pocono Summit, PA)
- 8 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Representative - Work From Home
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 9 days ago
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 9 days ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkSales and Customer Relations Specialist
- Mount Bethel, PA (21 miles from Pocono Summit, PA)
- 11 days ago
- Mount Bethel, PA (21 miles from Pocono Summit, PA)
- 11 days ago
This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....
Dispensary Associate-PT (Scranton)
- Scranton, PA (24 miles from Pocono Summit, PA)
- 15 days ago
- Scranton, PA (24 miles from Pocono Summit, PA)
- 15 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- East Stroudsburg, PA (15 miles from Pocono Summit, PA)
- 22 days ago
- East Stroudsburg, PA (15 miles from Pocono Summit, PA)
- 22 days ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 25 days ago
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 25 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative - Bilingual
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 26 days ago
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 26 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 30+ days ago
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Mount Pocono, PA (3 miles from Pocono Summit, PA)
- 45+ days ago
- Mount Pocono, PA (3 miles from Pocono Summit, PA)
- 45+ days ago
Location Address: 3236 Route 940 Ste 116 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties...
Customer Service Representative
- Scranton, PA (24 miles from Pocono Summit, PA)
- 60+ days ago
- Scranton, PA (24 miles from Pocono Summit, PA)
- 60+ days ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...
Customer Service Representative
- Freeland, PA (23 miles from Pocono Summit, PA)
- 60+ days ago
- Freeland, PA (23 miles from Pocono Summit, PA)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Pocono Summit, PA
Moving to Pocono Summit, PA? Find some basic demographic data about Pocono Summit, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Pocono Summit, PA
Highest Education Level
Customer Services in Pocono Summit, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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