Customer Service Jobs in Plymouth Meeting, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 118 Jobs

Client Service Representative

  • West Chester, PA (19 miles from Plymouth Meeting, PA)
  • 8 hours ago
  • West Chester, PA (19 miles from Plymouth Meeting, PA)
  • 8 hours ago

service and communication skills Strong organization skills and attention to detail Strong technical skills Will be required to obtain insurance license within 6 months of hire, cost and training supported...

Customer Service Representative

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 4 days ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 4 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative

  • Lansdale, PA (7 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Lansdale, PA (7 miles from Plymouth Meeting, PA)
  • 2 hours ago

Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment. Process customer returns: RGA paperwork and manage open RGA....

Customer Service Associate - Temporary

  • Cherry Hill, NJ (18 miles from Plymouth Meeting, PA)
  • 2 hours ago
  • Cherry Hill, NJ (18 miles from Plymouth Meeting, PA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (24 miles from Plymouth Meeting, PA)
  • 5 hours ago
  • Fairless Hills, PA (24 miles from Plymouth Meeting, PA)
  • 5 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Downingtown, PA (24 miles from Plymouth Meeting, PA)
  • 9 hours ago
  • Downingtown, PA (24 miles from Plymouth Meeting, PA)
  • 9 hours ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Customer Care Representative $17 hourly

  • Langhorne, PA (20 miles from Plymouth Meeting, PA)
  • 16 hours ago
  • Langhorne, PA (20 miles from Plymouth Meeting, PA)
  • 16 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative $17 hourly

  • Plymouth Meeting, PA
  • 16 hours ago
  • Plymouth Meeting, PA
  • 16 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Associate

  • Glenolden, PA (14 miles from Plymouth Meeting, PA)
  • 17 hours ago
  • Glenolden, PA (14 miles from Plymouth Meeting, PA)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pennsburg, PA (21 miles from Plymouth Meeting, PA)
  • 17 hours ago
  • Pennsburg, PA (21 miles from Plymouth Meeting, PA)
  • 17 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Pharmacy Customer Service Associate

  • Springfield, PA (13 miles from Plymouth Meeting, PA)
  • 1 day ago
  • Springfield, PA (13 miles from Plymouth Meeting, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Warehouse Customer Support Associate

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 2 days ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 2 days ago

Aerotek Aviation is hiring for Warehouse Customer Support Associates at the Northeast Philadelphia Airport. Come apply today and join our team!** + **1st Shift** + **Pay Rate: $18.00/hr** +...

Customer Service Representative

  • Hatfield, PA (11 miles from Plymouth Meeting, PA)
  • 2 days ago
  • Hatfield, PA (11 miles from Plymouth Meeting, PA)
  • 2 days ago

Focuses on stock allocation issues to maximize customer service levels. May re-prioritize delivery schedule to meet customer commitments....

Client Service Representative

  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 3 days ago
  • Philadelphia, PA (12 miles from Plymouth Meeting, PA)
  • 3 days ago

About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....

Retail Customer Service Associate

  • Malvern, PA (14 miles from Plymouth Meeting, PA)
  • 3 days ago
  • Malvern, PA (14 miles from Plymouth Meeting, PA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Plymouth Meeting, PA

Moving to Plymouth Meeting, PA? Find some basic demographic data about Plymouth Meeting, PA below.


Local
National
16,267
769
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plymouth Meeting, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plymouth Meeting, PA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plymouth Meeting, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »