Customer Service Jobs in Plymouth, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Pittston, PA (11 miles from Plymouth, PA)
  • 22 hours ago
  • Pittston, PA (11 miles from Plymouth, PA)
  • 22 hours ago

service, insurance, contact center, client services Additional Skills & Qualifications Previous experience in any area of the following areas of insurance highly desired: professional liability, small...

Client Service Representative

  • Pittston, PA (11 miles from Plymouth, PA)
  • 22 hours ago
  • Pittston, PA (11 miles from Plymouth, PA)
  • 22 hours ago

Their commitment to outstanding customer service and high-quality products sets them apart in the industry....

Customer Service Associate

  • White Haven, PA (15 miles from Plymouth, PA)
  • 1 day ago
  • White Haven, PA (15 miles from Plymouth, PA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Experience Associate

  • Hazleton, PA (20 miles from Plymouth, PA)
  • 1 day ago
  • Hazleton, PA (20 miles from Plymouth, PA)
  • 1 day ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Retail Customer Service Associate

  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 4 days ago
  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 441 Wilkes Barre Township Blvd,...

Customer Service Representative - Work From Home

  • Hazleton, PA (20 miles from Plymouth, PA)
  • 5 days ago
  • Hazleton, PA (20 miles from Plymouth, PA)
  • 5 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Casual Customer Care Representative $17 hourly

  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 8 days ago
  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 8 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Agent, Admin (Clerk)- 2nd Shift

  • Hazle Township, PA (19 miles from Plymouth, PA)
  • 10 days ago
  • Hazle Township, PA (19 miles from Plymouth, PA)
  • 10 days ago

The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation....

Dispensary Associate-PT (Scranton)

  • Scranton, PA (19 miles from Plymouth, PA)
  • 11 days ago
  • Scranton, PA (19 miles from Plymouth, PA)
  • 11 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Medical Equipment Customer Service Representative

  • Dickson City, PA (22 miles from Plymouth, PA)
  • 13 days ago
  • Dickson City, PA (22 miles from Plymouth, PA)
  • 13 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Care Representative

  • Hazle Township, PA (20 miles from Plymouth, PA)
  • 28 days ago
  • Hazle Township, PA (20 miles from Plymouth, PA)
  • 28 days ago

(may vary by facility) Apply today to join a team that values accuracy, collaboration, and exceptional customer service! Why Lineage?...

Insurance Customer Service Representative

  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 29 days ago
  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 29 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

PartTime Customer Service Associate Pro Weekend

  • Dickson City, PA (22 miles from Plymouth, PA)
  • 30+ days ago
  • Dickson City, PA (22 miles from Plymouth, PA)
  • 30+ days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Cashier

  • Mifflinville, PA (22 miles from Plymouth, PA)
  • 30+ days ago
  • Mifflinville, PA (22 miles from Plymouth, PA)
  • 30+ days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Dispensary Associate - Part-time

  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 30+ days ago
  • Wilkes Barre, PA (4 miles from Plymouth, PA)
  • 30+ days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Demographic Data for Plymouth, PA

Moving to Plymouth, PA? Find some basic demographic data about Plymouth, PA below.


Local
National
8,723
104
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Plymouth, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plymouth, PA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plymouth, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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