Customer Service Jobs in Plumville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Worthington, PA (24 miles from Plumville, PA)
- 14 days ago
- Worthington, PA (24 miles from Plumville, PA)
- 14 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Home, PA (3 miles from Plumville, PA)
- 5 days ago
- Home, PA (3 miles from Plumville, PA)
- 5 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative - HCB Ops
- Home, PA (3 miles from Plumville, PA)
- 7 days ago
- Home, PA (3 miles from Plumville, PA)
- 7 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written...
- Indiana, PA (12 miles from Plumville, PA)
- 11 days ago
- Indiana, PA (12 miles from Plumville, PA)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Licensed Customer Service Representative - PNC Investments
- Home, PA (3 miles from Plumville, PA)
- 12 days ago
- Home, PA (3 miles from Plumville, PA)
- 12 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative - Work From Home (Monroeville, PA)
- Home, PA (3 miles from Plumville, PA)
- 18 days ago
- Home, PA (3 miles from Plumville, PA)
- 18 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkCustomer Service Representative
- Indiana, PA (12 miles from Plumville, PA)
- 26 days ago
- Indiana, PA (12 miles from Plumville, PA)
- 26 days ago
Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Health Care Business - Ops
- Home, PA (3 miles from Plumville, PA)
- 26 days ago
- Home, PA (3 miles from Plumville, PA)
- 26 days ago
Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....
Customer Service Representative
- Home, PA (3 miles from Plumville, PA)
- 30+ days ago
- Home, PA (3 miles from Plumville, PA)
- 30+ days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Demographic Data for Plumville, PA
Moving to Plumville, PA? Find some basic demographic data about Plumville, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Plumville, PA
Highest Education Level
Customer Services in Plumville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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