Customer Service Jobs in Plum, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Greensburg, PA (15 miles from Plum, PA)
- 16 hours ago
- Greensburg, PA (15 miles from Plum, PA)
- 16 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
Customer Service Representative
- Penn Hills, PA (5 miles from Plum, PA)
- 1 day ago
- Penn Hills, PA (5 miles from Plum, PA)
- 1 day ago
Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....
Customer Service Representative - Work From Home
- Bethel Park, PA (18 miles from Plum, PA)
- 2 days ago
- Bethel Park, PA (18 miles from Plum, PA)
- 2 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Greensburg, PA (15 miles from Plum, PA)
- 3 days ago
- Greensburg, PA (15 miles from Plum, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Belle Vernon, PA (22 miles from Plum, PA)
- 3 days ago
- Belle Vernon, PA (22 miles from Plum, PA)
- 3 days ago
a Customer Service Representative....
Customer Service Representative
- Penn Hills, PA (5 miles from Plum, PA)
- 4 days ago
- Penn Hills, PA (5 miles from Plum, PA)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (22 miles from Plum, PA)
- 4 days ago
- Warrendale, PA (22 miles from Plum, PA)
- 4 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative
- McKeesport, PA (11 miles from Plum, PA)
- 4 days ago
- McKeesport, PA (11 miles from Plum, PA)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Murrysville, PA (4 miles from Plum, PA)
- 4 days ago
- Murrysville, PA (4 miles from Plum, PA)
- 4 days ago
Microsoft Office Data Entry Documentation & Reporting Administrative Support Escalation Management Customer Response Management Customer Satisfaction Techniques Customer Service Software Technical...
Sales & Customer Service Associate
- Wexford, PA (20 miles from Plum, PA)
- 4 days ago
- Wexford, PA (20 miles from Plum, PA)
- 4 days ago
service and help everyone feel valued and understood....
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (15 miles from Plum, PA)
- 4 days ago
- Pleasant Hills, PA (15 miles from Plum, PA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Wexford, PA (20 miles from Plum, PA)
- 4 days ago
- Wexford, PA (20 miles from Plum, PA)
- 4 days ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (11 miles from Plum, PA)
- 4 days ago
- Pittsburgh, PA (11 miles from Plum, PA)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (22 miles from Plum, PA)
- 4 days ago
- United, PA (22 miles from Plum, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- United, PA (22 miles from Plum, PA)
- 4 days ago
- United, PA (22 miles from Plum, PA)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Plum, PA
Moving to Plum, PA? Find some basic demographic data about Plum, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Plum, PA
Highest Education Level
Customer Services in Plum, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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