Customer Service Jobs in Pittsburgh, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote Work- Oakmont, PA (11 miles from Pittsburgh, PA)
- 12 hours ago
- Oakmont, PA (11 miles from Pittsburgh, PA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 21 hours ago
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
a Customer Service Representative....
Retail Customer Service Associate Part Time
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 1 day ago
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 1 day ago
service to members....
American Airlines is seeking Part Time Customer Service Agent at the Pittsburgh International Airport....
Customer Service Representative (Hybrid) - 1st Shift
- Murrysville, PA (14 miles from Pittsburgh, PA)
- 2 days ago
- Murrysville, PA (14 miles from Pittsburgh, PA)
- 2 days ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
Start Date 8/18 Benefit Customer Service Representative The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote WorkCustomer Service Representative (Hybrid) - 1st Shift
- Export, PA (16 miles from Pittsburgh, PA)
- 4 days ago
- Export, PA (16 miles from Pittsburgh, PA)
- 4 days ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative Third Party CS Pittsburgh, PA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote WorkCustomer Service Representative
- United, PA (23 miles from Pittsburgh, PA)
- 4 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 4 days ago
Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote - WI, MI, OH, PA United States - Remote - WI, MI, OH, PA Customer...
We provide customer service to some of the nations most prominent brands....
Remote WorkDemographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »