Customer Service Jobs in Pittsburgh, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- McMurray, PA (15 miles from Pittsburgh, PA)
- 16 hours ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Work in conjunction with third party warehouse providers on any order fulfillment questions....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Sales & Customer Service Associate
- Wexford, PA (20 miles from Pittsburgh, PA)
- 2 days ago
- Wexford, PA (20 miles from Pittsburgh, PA)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 4 days ago
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Serve as primary customer service provider at the front end and liaison between customers and management....
Associate Customer Service Representative - R8832 & R8471
- Ruffs Dale, PA (19 miles from Pittsburgh, PA)
- 5 days ago
- Ruffs Dale, PA (19 miles from Pittsburgh, PA)
- 5 days ago
Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA
- 5 days ago
- Pittsburgh, PA
- 5 days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 5 days ago
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 5 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:8 You will have a passion for going above and beyond for...
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 6 days ago
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 6 days ago
Two to three years customer service experience preferred. Two to three years transportation experience preferred....
Customer Service Representative
- Glenshaw, PA (12 miles from Pittsburgh, PA)
- 7 days ago
- Glenshaw, PA (12 miles from Pittsburgh, PA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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