Customer Service Jobs in Phoenixville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 30+ days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 30+ days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Insurance Specialist Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- moments ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- moments ago
Immediate need for a talented Insurance Specialist Customer Service Representative....
Customer Service Representative (Call Center)
- Coatesville, PA (20 miles from Phoenixville, PA)
- 2 hours ago
- Coatesville, PA (20 miles from Phoenixville, PA)
- 2 hours ago
SUMMARY The Customer Service Representative is responsible for interfacing with customers on the phone and through e-mail interactions....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 2 hours ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 2 hours ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
- Ridley, PA (18 miles from Phoenixville, PA)
- 5 hours ago
- Ridley, PA (18 miles from Phoenixville, PA)
- 5 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Insurance Customer Service Representative
- Wayne, PA (7 miles from Phoenixville, PA)
- 7 hours ago
- Wayne, PA (7 miles from Phoenixville, PA)
- 7 hours ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 10 hours ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 10 hours ago
Auto insurance Car insurance Personal insurance Personal Insurance line Customer service representative CSR Customer service Call centre Call centre environment CRM Customer relationship management...
Customer Service Representative
- West Chester, PA (11 miles from Phoenixville, PA)
- 16 hours ago
- West Chester, PA (11 miles from Phoenixville, PA)
- 16 hours ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Airline Customer Service Agent- French Speaker- Part Time- PHL
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 16 hours ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 16 hours ago
Airline Customer Service Agent- French Speaker- Part Time- PHL Date: May 20, 2025 Location: Philadelphia, Pennsylvania, US Company: Worldwide Flight Services, Inc....
Customer Service Representative I
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 20 hours ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 20 hours ago
Customer Service Representative I Training: M-F, 9:00a-5:30p EST Regular hours: M-F, 10:30a-7p EST...
Customer Service Representative - Bilingual
- Hereford, PA (21 miles from Phoenixville, PA)
- 1 day ago
- Hereford, PA (21 miles from Phoenixville, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Hereford, PA (21 miles from Phoenixville, PA)
- 1 day ago
- Hereford, PA (21 miles from Phoenixville, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Huntingdon Valley, PA (23 miles from Phoenixville, PA)
- 1 day ago
- Huntingdon Valley, PA (23 miles from Phoenixville, PA)
- 1 day ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Veterinary Client Service Representative
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 1 day ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 1 day ago
service?...
Customer Service Representative / Account Management
- Phoenixville, PA
- 1 day ago
- Phoenixville, PA
- 1 day ago
The right candidate should value corporate citizenship as well as focusing on achieving gold level customer service....
Demographic Data for Phoenixville, PA
Moving to Phoenixville, PA? Find some basic demographic data about Phoenixville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Phoenixville, PA
Highest Education Level
Customer Services in Phoenixville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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