Customer Service Jobs in Perkasie, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Customer Care Representative

  • Allentown, PA (19 miles from Perkasie, PA)
  • 2 hours ago
  • Allentown, PA (19 miles from Perkasie, PA)
  • 2 hours ago

goods....

Customer Service Representative

  • Trevose, PA (21 miles from Perkasie, PA)
  • 5 hours ago
  • Trevose, PA (21 miles from Perkasie, PA)
  • 5 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Quakertown, PA (6 miles from Perkasie, PA)
  • 19 hours ago
  • Quakertown, PA (6 miles from Perkasie, PA)
  • 19 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Lead Customer Service Agent

  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago
  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago

Monitor and address work queues assigned to the Customer Service and associated vendors to ensure timely resolution of accounts....

Customer Service Agent

  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago
  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago

Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience...

Customer Care Representative

  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago
  • Allentown, PA (19 miles from Perkasie, PA)
  • 1 day ago

Documents all communication accurately within designated platform with Customer Service....

Client Service Representative

  • Oakford, PA (21 miles from Perkasie, PA)
  • 1 day ago
  • Oakford, PA (21 miles from Perkasie, PA)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Hatfield, PA (8 miles from Perkasie, PA)
  • 1 day ago
  • Hatfield, PA (8 miles from Perkasie, PA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Unique Indoor Comfort of Philadelphia - Customer Service Representative

  • King of Prussia, PA (22 miles from Perkasie, PA)
  • 1 day ago
  • King of Prussia, PA (22 miles from Perkasie, PA)
  • 1 day ago

What You’ll Do: Provide unmatched customer service....

Customer Care Representative - Premier Dietary Supplements

  • Allentown, PA (19 miles from Perkasie, PA)
  • 2 days ago
  • Allentown, PA (19 miles from Perkasie, PA)
  • 2 days ago

goods....

Customer Service Associate - Temporary

  • Norristown, PA (19 miles from Perkasie, PA)
  • 2 days ago
  • Norristown, PA (19 miles from Perkasie, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Bethlehem, PA (14 miles from Perkasie, PA)
  • 2 days ago
  • Bethlehem, PA (14 miles from Perkasie, PA)
  • 2 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Phillipsburg, NJ (21 miles from Perkasie, PA)
  • 4 days ago
  • Phillipsburg, NJ (21 miles from Perkasie, PA)
  • 4 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

ULINE- Customer Service Representative

  • Wescosville, PA (22 miles from Perkasie, PA)
  • 5 days ago
  • Wescosville, PA (22 miles from Perkasie, PA)
  • 5 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Norristown, PA (19 miles from Perkasie, PA)
  • 5 days ago
  • Norristown, PA (19 miles from Perkasie, PA)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Perkasie, PA

Moving to Perkasie, PA? Find some basic demographic data about Perkasie, PA below.


Local
National
26,396
505
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Perkasie, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Perkasie, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Perkasie, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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