Customer Service Jobs in Palmyra, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 67 Jobs

Customer Service Representative - Cigna Healthcare - Remote

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 1 hour ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 1 hour ago

Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 1 hour ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 1 hour ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 9 hours ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 9 hours ago

What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...

Customer Care Representative

  • Jonestown, PA (11 miles from Palmyra, PA)
  • 17 hours ago
  • Jonestown, PA (11 miles from Palmyra, PA)
  • 17 hours ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....

Customer Service Representative, Life Contact Center

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative (IEB Enrollment)

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 22 hours ago

Only Applicants --- Not for Staffing Agencies or Recruiter Submissions TITLE: Customer Service Rep (CSR I-Call Center) POSITION CLASSIFICATION: Non-Exempt DIVISION: Health Services, Eastern Division...

Customer Service Representative

  • York, PA (23 miles from Palmyra, PA)
  • 22 hours ago
  • York, PA (23 miles from Palmyra, PA)
  • 22 hours ago

Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....

Customer Service Representative

  • Lancaster, PA (20 miles from Palmyra, PA)
  • 22 hours ago
  • Lancaster, PA (20 miles from Palmyra, PA)
  • 22 hours ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Client Service Representative

  • Lancaster, PA (20 miles from Palmyra, PA)
  • 23 hours ago
  • Lancaster, PA (20 miles from Palmyra, PA)
  • 23 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

(EAP) Customer Service Representative

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago

Only Applicants --- Not for Staffing Agencies or Recruiter Submissions* **We highly recommend you read all of the following:** **Title: **Bilingual Customer Service Representative Enrollment Specialist...

Customer Service Representative

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • York, PA (23 miles from Palmyra, PA)
  • 2 days ago
  • York, PA (23 miles from Palmyra, PA)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • York, PA (23 miles from Palmyra, PA)
  • 3 days ago
  • York, PA (23 miles from Palmyra, PA)
  • 3 days ago

Customer Service Representative What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer, typing and 10-key...

Customer Service Representative 12:30pm-9pm EST

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 3 days ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Demographic Data for Palmyra, PA

Moving to Palmyra, PA? Find some basic demographic data about Palmyra, PA below.


Local
National
23,496
387
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Palmyra, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Palmyra, PA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Palmyra, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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