Customer Service Jobs in Palmer, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Palmer, PA)
- 3 days ago
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Palmer, PA)
- 3 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 7 hours ago
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 7 hours ago
Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...
- Washington, NJ (12 miles from Palmer, PA)
- 1 day ago
- Washington, NJ (12 miles from Palmer, PA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Bethlehem, PA (10 miles from Palmer, PA)
- 2 days ago
- Bethlehem, PA (10 miles from Palmer, PA)
- 2 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative. Job in Allentown Gr8Jobs
- Allentown, PA (13 miles from Palmer, PA)
- 3 days ago
- Allentown, PA (13 miles from Palmer, PA)
- 3 days ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Slatington, PA (19 miles from Palmer, PA)
- 3 days ago
- Slatington, PA (19 miles from Palmer, PA)
- 3 days ago
Home Comfort Customer Service Representative Slatington, PA (and surrounding areas such as Wind Gap and Pen Argyl) Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $20...
- Hackettstown, NJ (24 miles from Palmer, PA)
- 3 days ago
- Hackettstown, NJ (24 miles from Palmer, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Allentown, PA (13 miles from Palmer, PA)
- 4 days ago
- Allentown, PA (13 miles from Palmer, PA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
ULINE- Customer Service Representative
- Slatington, PA (19 miles from Palmer, PA)
- 4 days ago
- Slatington, PA (19 miles from Palmer, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (20 miles from Palmer, PA)
- 4 days ago
- Schnecksville, PA (20 miles from Palmer, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 5 days ago
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 5 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Tannersville, PA (23 miles from Palmer, PA)
- 6 days ago
- Tannersville, PA (23 miles from Palmer, PA)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Allentown, PA (13 miles from Palmer, PA)
- 6 days ago
- Allentown, PA (13 miles from Palmer, PA)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Macungie, PA (22 miles from Palmer, PA)
- 7 days ago
- Macungie, PA (22 miles from Palmer, PA)
- 7 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 7 days ago
- East Stroudsburg, PA (23 miles from Palmer, PA)
- 7 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Demographic Data for Palmer, PA
Moving to Palmer, PA? Find some basic demographic data about Palmer, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Palmer, PA
Highest Education Level
Customer Services in Palmer, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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