Customer Service Jobs in Oxford, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Associate - Temporary

  • Elsmere, DE (20 miles from Oxford, PA)
  • 14 hours ago
  • Elsmere, DE (20 miles from Oxford, PA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Work From Home

  • West Chester, PA (23 miles from Oxford, PA)
  • 22 hours ago
  • West Chester, PA (23 miles from Oxford, PA)
  • 22 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • New Holland, PA (23 miles from Oxford, PA)
  • 2 days ago
  • New Holland, PA (23 miles from Oxford, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Aberdeen, MD (23 miles from Oxford, PA)
  • 3 days ago
  • Aberdeen, MD (23 miles from Oxford, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Newark, DE (18 miles from Oxford, PA)
  • 4 days ago
  • Newark, DE (18 miles from Oxford, PA)
  • 4 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative $17 hourly

  • Newark, DE (18 miles from Oxford, PA)
  • 4 days ago
  • Newark, DE (18 miles from Oxford, PA)
  • 4 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative I

  • Paradise, PA (14 miles from Oxford, PA)
  • 4 days ago
  • Paradise, PA (14 miles from Oxford, PA)
  • 4 days ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE (23 miles from Oxford, PA)
  • 7 days ago
  • Talleyville, DE (23 miles from Oxford, PA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Sales and Customer Service Representative

  • New Castle, DE (23 miles from Oxford, PA)
  • 8 days ago
  • New Castle, DE (23 miles from Oxford, PA)
  • 8 days ago

Excellent customer service skills (friendly, courteous, and helpful). Effective listening and communication skills. Motivated by exceeding goals....

Customer Service Representative

  • Chadds Ford, PA (20 miles from Oxford, PA)
  • 10 days ago
  • Chadds Ford, PA (20 miles from Oxford, PA)
  • 10 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Experience Associate

  • Gap, PA (15 miles from Oxford, PA)
  • 12 days ago
  • Gap, PA (15 miles from Oxford, PA)
  • 12 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative (Full-time)

  • West Chester, PA (23 miles from Oxford, PA)
  • 12 days ago
  • West Chester, PA (23 miles from Oxford, PA)
  • 12 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate- Overnight Shift

  • New Castle, DE (23 miles from Oxford, PA)
  • 18 days ago
  • New Castle, DE (23 miles from Oxford, PA)
  • 18 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Bear, DE (19 miles from Oxford, PA)
  • 18 days ago
  • Bear, DE (19 miles from Oxford, PA)
  • 18 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Honey Brook, PA (21 miles from Oxford, PA)
  • 21 days ago
  • Honey Brook, PA (21 miles from Oxford, PA)
  • 21 days ago

Other duties as assigned Qualifications This is an advanced customer service role....

Demographic Data for Oxford, PA

Moving to Oxford, PA? Find some basic demographic data about Oxford, PA below.


Local
National
18,104
316
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oxford, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oxford, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oxford, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »