Customer Service Jobs in Nottingham, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Associate - Temporary

  • Elsmere, DE (24 miles from Nottingham, PA)
  • 19 hours ago
  • Elsmere, DE (24 miles from Nottingham, PA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Quarryville, PA (8 miles from Nottingham, PA)
  • 2 days ago
  • Quarryville, PA (8 miles from Nottingham, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Aberdeen, MD (19 miles from Nottingham, PA)
  • 3 days ago
  • Aberdeen, MD (19 miles from Nottingham, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative $17 hourly

  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative I

  • Paradise, PA (15 miles from Nottingham, PA)
  • 4 days ago
  • Paradise, PA (15 miles from Nottingham, PA)
  • 4 days ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

Customer Service Representative / Receptionist

  • Belcamp, MD (21 miles from Nottingham, PA)
  • 8 days ago
  • Belcamp, MD (21 miles from Nottingham, PA)
  • 8 days ago

Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...

Customer Experience Associate

  • Gap, PA (18 miles from Nottingham, PA)
  • 12 days ago
  • Gap, PA (18 miles from Nottingham, PA)
  • 12 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate- Overnight Shift

  • Bear, DE (21 miles from Nottingham, PA)
  • 18 days ago
  • Bear, DE (21 miles from Nottingham, PA)
  • 18 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Bear, DE (21 miles from Nottingham, PA)
  • 18 days ago
  • Bear, DE (21 miles from Nottingham, PA)
  • 18 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Honey Brook, PA (24 miles from Nottingham, PA)
  • 21 days ago
  • Honey Brook, PA (24 miles from Nottingham, PA)
  • 21 days ago

Other duties as assigned Qualifications This is an advanced customer service role....

Customer Service Associate - Nights/Weekends

  • Newark, DE (20 miles from Nottingham, PA)
  • 22 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 22 days ago

Customer Service Associate - Nights/Weekends 3.7 3.7 out of 5 stars 127 Grove Lane, Newark, DE 19711 Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact...

Customer Service Representative

  • Newark, DE (20 miles from Nottingham, PA)
  • 24 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 24 days ago

Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....

Customer Service Representative (Loan Consultant II)

  • Bel Air, MD (21 miles from Nottingham, PA)
  • 27 days ago
  • Bel Air, MD (21 miles from Nottingham, PA)
  • 27 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant II)

  • Bel Air, MD (21 miles from Nottingham, PA)
  • 29 days ago
  • Bel Air, MD (21 miles from Nottingham, PA)
  • 29 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for Nottingham, PA

Moving to Nottingham, PA? Find some basic demographic data about Nottingham, PA below.


Local
National
5,888
91
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Nottingham, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Nottingham, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nottingham, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »