Customer Service Jobs in Northern Cambria, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Retail Customer Service Associate

  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 6 hours ago
  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 6 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Plank Road Commons, Altoona...

Customer Service Representative (Bank Teller)

  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 1 day ago
  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 1 day ago

Bank is currently seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service....

Customer Service Representative Full-time (Bank Teller)

  • Patton, PA (10 miles from Northern Cambria, PA)
  • 2 days ago
  • Patton, PA (10 miles from Northern Cambria, PA)
  • 2 days ago

Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service....

Customer Service Associate

  • Indiana, PA (16 miles from Northern Cambria, PA)
  • 3 days ago
  • Indiana, PA (16 miles from Northern Cambria, PA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Care Representative 12 am to 8:30am

  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 3 days ago
  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 3 days ago

Shift Time 12 am - 8:30 am Sunday through Thursday JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to...

Customer Care Representative

  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 3 days ago
  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 3 days ago

Shift 10:30 am to 7pm JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to assist Marines and their...

Customer Service Representative

  • Big Run, PA (24 miles from Northern Cambria, PA)
  • 3 days ago
  • Big Run, PA (24 miles from Northern Cambria, PA)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Licensed Customer Service Representative - PNC Investments

  • Home, PA (18 miles from Northern Cambria, PA)
  • 4 days ago
  • Home, PA (18 miles from Northern Cambria, PA)
  • 4 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Experience Associate

  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 5 days ago
  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 5 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative - Work From Home (Monroeville, PA)

  • Home, PA (18 miles from Northern Cambria, PA)
  • 11 days ago
  • Home, PA (18 miles from Northern Cambria, PA)
  • 11 days ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Associate Customer Service Representative

  • Home, PA (18 miles from Northern Cambria, PA)
  • 18 days ago
  • Home, PA (18 miles from Northern Cambria, PA)
  • 18 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Customer Service Associate

  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 18 days ago
  • Altoona, PA (22 miles from Northern Cambria, PA)
  • 18 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 18 days ago
  • Ebensburg, PA (8 miles from Northern Cambria, PA)
  • 18 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Indiana, PA (16 miles from Northern Cambria, PA)
  • 18 days ago
  • Indiana, PA (16 miles from Northern Cambria, PA)
  • 18 days ago

Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Health Care Business - Ops

  • Home, PA (18 miles from Northern Cambria, PA)
  • 19 days ago
  • Home, PA (18 miles from Northern Cambria, PA)
  • 19 days ago

Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....

Demographic Data for Northern Cambria, PA

Moving to Northern Cambria, PA? Find some basic demographic data about Northern Cambria, PA below.


Local
National
5,477
126
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Northern Cambria, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Northern Cambria, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Northern Cambria, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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