Customer Service Jobs in North Wales, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 114 Jobs

Client Service Representative - Front Desk - Part-Time

  • Norristown, PA (6 miles from North Wales, PA)
  • 23 hours ago
  • Norristown, PA (6 miles from North Wales, PA)
  • 23 hours ago

At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...

Customer Service Associate

  • Penn Valley, PA (12 miles from North Wales, PA)
  • 7 hours ago
  • Penn Valley, PA (12 miles from North Wales, PA)
  • 7 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Temporary

  • Haddon Township, NJ (20 miles from North Wales, PA)
  • 17 hours ago
  • Haddon Township, NJ (20 miles from North Wales, PA)
  • 17 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Warehouse Customer Support Associate

  • Philadelphia, PA (17 miles from North Wales, PA)
  • 1 day ago
  • Philadelphia, PA (17 miles from North Wales, PA)
  • 1 day ago

Aerotek Aviation is hiring for Warehouse Customer Support Associates at the Northeast Philadelphia Airport. Come apply today and join our team!** + **1st Shift** + **Pay Rate: $18.00/hr** +...

Customer Service Representative

  • Hatfield, PA (6 miles from North Wales, PA)
  • 1 day ago
  • Hatfield, PA (6 miles from North Wales, PA)
  • 1 day ago

Customer Service Representative Customer Service Representative Location: HATFIELD, PA, United States Job Family : Customer Service Job Type : Regular Posted : Jun 11, 2025 Job ID: 57655 Job Description...

Client Service Representative

  • Philadelphia, PA (17 miles from North Wales, PA)
  • 1 day ago
  • Philadelphia, PA (17 miles from North Wales, PA)
  • 1 day ago

About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....

Retail Customer Service Associate

  • Malvern, PA (18 miles from North Wales, PA)
  • 1 day ago
  • Malvern, PA (18 miles from North Wales, PA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Bellmawr, NJ (24 miles from North Wales, PA)
  • 2 days ago
  • Bellmawr, NJ (24 miles from North Wales, PA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative $17 hourly

  • Philadelphia, PA (17 miles from North Wales, PA)
  • 2 days ago
  • Philadelphia, PA (17 miles from North Wales, PA)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Accounts Advisor

  • Philadelphia, PA (17 miles from North Wales, PA)
  • 2 days ago
  • Philadelphia, PA (17 miles from North Wales, PA)
  • 2 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Willingboro, NJ (22 miles from North Wales, PA)
  • 2 days ago
  • Willingboro, NJ (22 miles from North Wales, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Pennsauken, NJ (19 miles from North Wales, PA)
  • 2 days ago
  • Pennsauken, NJ (19 miles from North Wales, PA)
  • 2 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Associate- Overnight Shift

  • Gloucester City, NJ (22 miles from North Wales, PA)
  • 2 days ago
  • Gloucester City, NJ (22 miles from North Wales, PA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative - New Opening!

  • Quakertown, PA (18 miles from North Wales, PA)
  • 2 days ago
  • Quakertown, PA (18 miles from North Wales, PA)
  • 2 days ago

In this role you will: provide exceptional customer service via phone and email assist the team by processing incoming orders manage order fulfillment including processing and printing webstore retail...

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

  • Philadelphia, PA (17 miles from North Wales, PA)
  • 3 days ago
  • Philadelphia, PA (17 miles from North Wales, PA)
  • 3 days ago

No Customer Service Representative Agent experience needed....

Remote Work

Demographic Data for North Wales, PA

Moving to North Wales, PA? Find some basic demographic data about North Wales, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in North Wales, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Wales, PA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Wales, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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