Customer Service Jobs in Newville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Representative Part Time

  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 3 days ago
  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 3 days ago

One year related experience required with customer service preferred....

Admin Customer Care Representative

  • Carlisle, PA (11 miles from Newville, PA)
  • 3 days ago
  • Carlisle, PA (11 miles from Newville, PA)
  • 3 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Experience Associate

  • Enola, PA (22 miles from Newville, PA)
  • 10 days ago
  • Enola, PA (22 miles from Newville, PA)
  • 10 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 16 days ago
  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 16 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Carlisle, PA (11 miles from Newville, PA)
  • 17 days ago
  • Carlisle, PA (11 miles from Newville, PA)
  • 17 days ago

One or more years of customer service experience. Excellent computer and phone skills....

Retail Customer Service Cashier

  • Carlisle, PA (11 miles from Newville, PA)
  • 19 days ago
  • Carlisle, PA (11 miles from Newville, PA)
  • 19 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Team Member

  • Gettysburg, PA (24 miles from Newville, PA)
  • 22 days ago
  • Gettysburg, PA (24 miles from Newville, PA)
  • 22 days ago

Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Enola, PA (22 miles from Newville, PA)
  • 25 days ago
  • Enola, PA (22 miles from Newville, PA)
  • 25 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative (Dispatcher)

  • Chambersburg, PA (21 miles from Newville, PA)
  • 28 days ago
  • Chambersburg, PA (21 miles from Newville, PA)
  • 28 days ago

Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....

Customer Service Agent I

  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 29 days ago
  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 29 days ago

Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....

Monolingual/Bilingual Customer Service Representative Enrollment Specialist Remote

  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 30+ days ago
  • Mechanicsburg, PA (20 miles from Newville, PA)
  • 30+ days ago

Monolingual/Bilingual Customer Service Representative Enrollment Specialist Remote Mechanicsburg, PA Remote Job 1 DAYS AGO 21263655 Summary Mechanicsburg, PA Remote Job $17.50 per Year 0 Years Experience...

Remote Work

Warehouse Customer Service Representative

  • Newville, PA
  • 30+ days ago
  • Newville, PA
  • 30+ days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Representative

  • Carlisle, PA (11 miles from Newville, PA)
  • 45+ days ago
  • Carlisle, PA (11 miles from Newville, PA)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative/Lot Attendant

  • Chambersburg, PA (21 miles from Newville, PA)
  • 90+ days ago
  • Chambersburg, PA (21 miles from Newville, PA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Loysville, PA (13 miles from Newville, PA)
  • 45+ days ago
  • Loysville, PA (13 miles from Newville, PA)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Newville, PA

Moving to Newville, PA? Find some basic demographic data about Newville, PA below.


Local
National
11,878
181
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newville, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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