Customer Service Jobs in New Kensington, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 28 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 28 days ago
secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Service Cashier
- Cranberry Township, PA (21 miles from New Kensington, PA)
- 3 days ago
- Cranberry Township, PA (21 miles from New Kensington, PA)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Care Representative I
- Seven Fields, PA (18 miles from New Kensington, PA)
- 19 hours ago
- Seven Fields, PA (18 miles from New Kensington, PA)
- 19 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsb
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 23 hours ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 23 hours ago
SUMMARY OF DUTIES: This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform....
Receptionist, Customer Service Associate
- Mars, PA (18 miles from New Kensington, PA)
- 1 day ago
- Mars, PA (18 miles from New Kensington, PA)
- 1 day ago
The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center....
- Zelienople, PA (24 miles from New Kensington, PA)
- 1 day ago
- Zelienople, PA (24 miles from New Kensington, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 2 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 2 days ago
Back to results Customer Service Agent Branches & Operations Full-time Pittsburgh, PA, United States Apply now Apply now Ready to elevate your customer service game?...
- Cranberry Twp, PA (21 miles from New Kensington, PA)
- 4 days ago
- Cranberry Twp, PA (21 miles from New Kensington, PA)
- 4 days ago
Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience. #LI-KH2 #LI-HYBRID...
Customer Service Representative, Full or Part Time
- Sharpsburg, PA (10 miles from New Kensington, PA)
- 4 days ago
- Sharpsburg, PA (10 miles from New Kensington, PA)
- 4 days ago
Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Wexford, PA (18 miles from New Kensington, PA)
- 5 days ago
- Wexford, PA (18 miles from New Kensington, PA)
- 5 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Murrysville, PA (8 miles from New Kensington, PA)
- 5 days ago
- Murrysville, PA (8 miles from New Kensington, PA)
- 5 days ago
Customer Service Agent Location: Murrysville, PA (Hybrid) Job Summary: The Customer Service Agent role is a critical position within our client's organization, serving as the primary point of contact...
Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA Date: Jun 10, 2025 Location: Pittsburgh, PA,...
Customer Service Representative
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 6 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 6 days ago
Work-from-Home Customer Service Representative (Outbound Calling WV, OH, PA Only) Were hiring Temporary Work-from-Home Customer Service Representatives for an outbound calling project....
Remote WorkHealth Care Customer Service, Associate
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 6 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 6 days ago
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkRetail Customer Service Supervisor
- Greensburg, PA (19 miles from New Kensington, PA)
- 6 days ago
- Greensburg, PA (19 miles from New Kensington, PA)
- 6 days ago
Role models outstanding customer service....
Demographic Data for New Kensington, PA
Moving to New Kensington, PA? Find some basic demographic data about New Kensington, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Kensington, PA
Highest Education Level
Customer Services in New Kensington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »