Customer Service Jobs in New Kensington, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Allison Park, PA (11 miles from New Kensington, PA)
- 8 days ago
- Allison Park, PA (11 miles from New Kensington, PA)
- 8 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Cranberry Township, PA (21 miles from New Kensington, PA)
- 6 hours ago
- Cranberry Township, PA (21 miles from New Kensington, PA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Greensburg, PA (19 miles from New Kensington, PA)
- 6 hours ago
- Greensburg, PA (19 miles from New Kensington, PA)
- 6 hours ago
Store 2743044: 531 & 545 South Main Street, Greensburg, Pennsylvania 15601 Shift Availability Overnight Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer...
Retail Customer Experience Associate, Mall at Robinson Town Center - Full Time
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 14 hours ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 14 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Dispensary Associate - Part-time
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 4 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Retail Customer Service Supervisor - Full-Time Retail Customer Service Supervisor - Full-Time
- Greensburg, PA (19 miles from New Kensington, PA)
- 4 days ago
- Greensburg, PA (19 miles from New Kensington, PA)
- 4 days ago
Role models outstanding customer service....
Customer Service Associate - Temporary
- Glenshaw, PA (12 miles from New Kensington, PA)
- 4 days ago
- Glenshaw, PA (12 miles from New Kensington, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Coraopolis, PA (24 miles from New Kensington, PA)
- 4 days ago
- Coraopolis, PA (24 miles from New Kensington, PA)
- 4 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Customer Service Representative
- North Versailles, PA (13 miles from New Kensington, PA)
- 4 days ago
- North Versailles, PA (13 miles from New Kensington, PA)
- 4 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative/ Lot Attendant
- Monroeville, PA (11 miles from New Kensington, PA)
- 4 days ago
- Monroeville, PA (11 miles from New Kensington, PA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Second Shift
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
Description Starting Salary: $20 / hour Start Date: November 3, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Wexford, PA (18 miles from New Kensington, PA)
- 5 days ago
- Wexford, PA (18 miles from New Kensington, PA)
- 5 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Agent Full Time
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 5 days ago
American Airlines is seeking Full Time Customer Service Agent at the Pittsburgh International Airport....
Customer Service Representative
- Monroeville, PA (11 miles from New Kensington, PA)
- 6 days ago
- Monroeville, PA (11 miles from New Kensington, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- North Versailles, PA (13 miles from New Kensington, PA)
- 6 days ago
- North Versailles, PA (13 miles from New Kensington, PA)
- 6 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Demographic Data for New Kensington, PA
Moving to New Kensington, PA? Find some basic demographic data about New Kensington, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Kensington, PA
Highest Education Level
Customer Services in New Kensington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Inventory Control
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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