Customer Service Jobs in New Florence, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Greensburg, PA (23 miles from New Florence, PA)
- 2 days ago
- Greensburg, PA (23 miles from New Florence, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Indiana, PA (18 miles from New Florence, PA)
- 2 days ago
- Indiana, PA (18 miles from New Florence, PA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Care Representative 12 am to 8:30am
- Ebensburg, PA (19 miles from New Florence, PA)
- 2 days ago
- Ebensburg, PA (19 miles from New Florence, PA)
- 2 days ago
Shift Time 12 am - 8:30 am Sunday through Thursday JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to...
- Ebensburg, PA (19 miles from New Florence, PA)
- 2 days ago
- Ebensburg, PA (19 miles from New Florence, PA)
- 2 days ago
Shift 10:30 am to 7pm JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to assist Marines and their...
Customer Service Representative
- Somerset, PA (22 miles from New Florence, PA)
- 2 days ago
- Somerset, PA (22 miles from New Florence, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- United, PA (23 miles from New Florence, PA)
- 3 days ago
- United, PA (23 miles from New Florence, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- United, PA (23 miles from New Florence, PA)
- 3 days ago
- United, PA (23 miles from New Florence, PA)
- 3 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- United, PA (23 miles from New Florence, PA)
- 4 days ago
- United, PA (23 miles from New Florence, PA)
- 4 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- United, PA (23 miles from New Florence, PA)
- 15 days ago
- United, PA (23 miles from New Florence, PA)
- 15 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- United, PA (23 miles from New Florence, PA)
- 15 days ago
- United, PA (23 miles from New Florence, PA)
- 15 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative - Bilingual
- United, PA (23 miles from New Florence, PA)
- 17 days ago
- United, PA (23 miles from New Florence, PA)
- 17 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Somerset, PA (22 miles from New Florence, PA)
- 17 days ago
- Somerset, PA (22 miles from New Florence, PA)
- 17 days ago
Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Ebensburg, PA (19 miles from New Florence, PA)
- 17 days ago
- Ebensburg, PA (19 miles from New Florence, PA)
- 17 days ago
Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
ULINE- Customer Service Representative
- United, PA (23 miles from New Florence, PA)
- 24 days ago
- United, PA (23 miles from New Florence, PA)
- 24 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Retail Customer Service Supervisor
- Greensburg, PA (23 miles from New Florence, PA)
- 24 days ago
- Greensburg, PA (23 miles from New Florence, PA)
- 24 days ago
Role models outstanding customer service....
Demographic Data for New Florence, PA
Moving to New Florence, PA? Find some basic demographic data about New Florence, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Florence, PA
Highest Education Level
Customer Services in New Florence, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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