Customer Service Jobs in New Cumberland, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Dover, PA (12 miles from New Cumberland, PA)
- 3 days ago
- Dover, PA (12 miles from New Cumberland, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- York, PA (12 miles from New Cumberland, PA)
- 4 days ago
- York, PA (12 miles from New Cumberland, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 4 days ago
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 4 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Dispensary Associate - Full-time
- Camp Hill, PA (3 miles from New Cumberland, PA)
- 4 days ago
- Camp Hill, PA (3 miles from New Cumberland, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Lebanon, PA (24 miles from New Cumberland, PA)
- 7 days ago
- Lebanon, PA (24 miles from New Cumberland, PA)
- 7 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate - Part-time
- Camp Hill, PA (3 miles from New Cumberland, PA)
- 8 days ago
- Camp Hill, PA (3 miles from New Cumberland, PA)
- 8 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Sales Associate - Customer Service Representative
- Carlisle, PA (18 miles from New Cumberland, PA)
- 10 days ago
- Carlisle, PA (18 miles from New Cumberland, PA)
- 10 days ago
We are actively searching for the ideal person to join our Customer Service Team....
Customer Relations Associate - Part Time
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 11 days ago
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 11 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative - Remote
- York, PA (12 miles from New Cumberland, PA)
- 11 days ago
- York, PA (12 miles from New Cumberland, PA)
- 11 days ago
We provide customer service to some of the nations most prominent brands....
Remote WorkCustomer Service Representative
- Carlisle, PA (18 miles from New Cumberland, PA)
- 11 days ago
- Carlisle, PA (18 miles from New Cumberland, PA)
- 11 days ago
One or more years of customer service experience. Excellent computer and phone skills....
Customer Service Representative (CSR) Tier 3
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 12 days ago
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 12 days ago
Essential Duties and Responsibilities: - Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas. - May respond to e-mail inquiries. - Customer...
Customer Service Representative
- Lebanon, PA (24 miles from New Cumberland, PA)
- 12 days ago
- Lebanon, PA (24 miles from New Cumberland, PA)
- 12 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Mechanicsburg, PA (9 miles from New Cumberland, PA)
- 15 days ago
- Mechanicsburg, PA (9 miles from New Cumberland, PA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 15 days ago
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 15 days ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 15 days ago
- Harrisburg, PA (3 miles from New Cumberland, PA)
- 15 days ago
Provide speedy, accurate, responsive, and complete customer service. Respond to all RA requests by issuing RA or providing appropriate response to sales rep or dealer....
Demographic Data for New Cumberland, PA
Moving to New Cumberland, PA? Find some basic demographic data about New Cumberland, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Cumberland, PA
Highest Education Level
Customer Services in New Cumberland, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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