Customer Service Jobs in New Castle, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Youngstown, OH (20 miles from New Castle, PA)
- moments ago
- Youngstown, OH (20 miles from New Castle, PA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant l)
- Butler, PA (20 miles from New Castle, PA)
- 1 hour ago
- Butler, PA (20 miles from New Castle, PA)
- 1 hour ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Retail Customer Service Cashier
- Baden, PA (23 miles from New Castle, PA)
- 2 days ago
- Baden, PA (23 miles from New Castle, PA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Dispensary Associate-FT (Monaca)
- Monaca, PA (21 miles from New Castle, PA)
- 7 days ago
- Monaca, PA (21 miles from New Castle, PA)
- 7 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-PT (Monaca)
- Monaca, PA (21 miles from New Castle, PA)
- 7 days ago
- Monaca, PA (21 miles from New Castle, PA)
- 7 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Beaver Falls, PA (13 miles from New Castle, PA)
- 8 days ago
- Beaver Falls, PA (13 miles from New Castle, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Cranberry Township, PA (20 miles from New Castle, PA)
- 10 days ago
- Cranberry Township, PA (20 miles from New Castle, PA)
- 10 days ago
Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:- Customer Service- Product Knowledge- Quality Focus- Problem Solving- Market Knowledge- Documentation Skills...
Dispensary Associate - Part Time
- Cranberry Township, PA (20 miles from New Castle, PA)
- 10 days ago
- Cranberry Township, PA (20 miles from New Castle, PA)
- 10 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (23 miles from New Castle, PA)
- 11 days ago
- Warrendale, PA (23 miles from New Castle, PA)
- 11 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative - Join Fast
- Youngstown, OH (20 miles from New Castle, PA)
- 13 days ago
- Youngstown, OH (20 miles from New Castle, PA)
- 13 days ago
un Customer Service Representative - Join Fast (Youngstown) compensation: To be discussed. employment type: job title: Customer Service Representative - Join Fast Responsibilities: Answering incoming...
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH (20 miles from New Castle, PA)
- 15 days ago
- Youngstown, OH (20 miles from New Castle, PA)
- 15 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Summer Customer Service Representative - Neshannock Twp
- New Castle, PA
- 15 days ago
- New Castle, PA
- 15 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Retail Customer Service Cashier
- North Lima, OH (18 miles from New Castle, PA)
- 16 days ago
- North Lima, OH (18 miles from New Castle, PA)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Cranberry Township, PA (20 miles from New Castle, PA)
- 17 days ago
- Cranberry Township, PA (20 miles from New Castle, PA)
- 17 days ago
MSA, The Safety Company****Customer Service Associate**US-PA-Cranberry Twp**Requisition ID:** 2024-8611**Type:** Full-Time**# of Openings:** 1**Category:** Customer Service**Overview** Are you someone...
Customer Service Representative
- Beaver Falls, PA (13 miles from New Castle, PA)
- 18 days ago
- Beaver Falls, PA (13 miles from New Castle, PA)
- 18 days ago
Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for New Castle, PA
Moving to New Castle, PA? Find some basic demographic data about New Castle, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Castle, PA
Highest Education Level
Customer Services in New Castle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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